Sales & Marketing Coordinator - Rottnest Express

Journey Beyond; Fremantle; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Travel discounts

Competitive salary

Study assistance

Career progression

Employee referrals

Parental leave

Purchased leave

Private health discounts

Employee assistance program

Merchandise discounts

Job summary

Journey Beyond, Australia's leading experiential tourism group, seeks an experienced Sales & Marketing Coordinator based in Fremantle on a permanent full-time basis. You will support the Marketing team across campaigns, content development, social channels, and stakeholder engagement to grow revenue and market share.

Reporting to the Sales and Marketing Manager, you will collaborate across brands including Rottnest Express, Horizontal Falls Seaplane Adventures and Exmouth Dive & Whalesharks

Qualifications

• Experience in sales, marketing, tourism, hospitality, or related coordination.
• Excellent written and verbal communication skills.
• Experience with CRM, CMS, social media and digital marketing platforms.
• Strong organisational skills with the ability to manage multiple priorities.

Responsibilities

• Coordinate sales and marketing activity to generate income and support campaigns.
• Plan, create content and manage social channels for campaigns.
• Support and grow stakeholder relationships.
• Monitor campaign performance and prepare sales/marketing reports.
• Conduct competitor and market research to identify trends and opportunities.
• Support trade, group and partnership initiatives to drive growth.
• Coordinate events, sponsorship activations, familiarisations and industry engagements.

Skills

Sales coordination

Marketing coordination

CRM experience

CMS experience

Social media

Microsoft Office

Tools

CRM software

CMS

Social media platforms

Digital marketing tools

Job description

Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.

About Journey Beyond

Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About the role

We are seeking an experienced Sales & Marketing Coordinator to join our team, based in Fremantle on a permanent full time basis. This role is a key support role within the Sales and Marketing team and its objective is to provide high quality support for Marketing team for Rottnest Express, Horizontal Falls Seaplane Adventures, Exmouth Dive & Whalesharks Ningaloo, Captain Cook Cruises and the wider Journey Beyond team. Reporting to the Sales and Marketing Manager you will be assisting with the development of revenue, market share, reputation, and profile.

Key responsibilities

• Income generation through coordination of sales and marketing activity including campaigns by assisting with planning and execution
• Planning, content generation and community management of content for social channels
• Support and grow stakeholder relationships
• Monitoring campaign performance and preparing sales and marketing reports
• Conducting competitor and market research to identify trends and opportunities
• Supporting trade, group, and partnership initiatives to drive business growth
• Coordinating events, sponsorship activations, familiarisations, and industry engagements

To be successful in this role, you will bring:

• Previous experience in a sales, marketing, tourism, hospitality, or similar coordination role
• Excellent written and verbal communication skills
• Experience working with CRM, CMS, social media, and digital marketing platforms
• Strong organisational skills and the ability to manage multiple priorities and deadlines
• Proficiency across the Microsoft Office Suite
• High attention to detail and a proactive, solutions-focused approach
• Creative and analytical thinker with strong problem-solving skills

What We Offer

• Generous discounts on Journey Beyond travel and experiences
• An attractive salary and positive work environment
• Study Assistance Policy
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise

This is an amazing opportunity to work in a dynamic, growing tourism business!