Sales & Marketing Coordinator

DCOH; Darwin; On-site; AUD 50,000 - 65,000; Full time

Job summary

DCOH, a Darwin-based hospitality and development group, is seeking a Sales & Marketing Assistant to support the team with content creation for print and digital materials, proposals, and outgoing communications. In this role you will help coordinate events, manage marketing correspondence, and assist in developing campaigns.

You will handle telemarketing to identify new clients, maintain promotional materials, and work with diverse stakeholders.

Qualifications

• Minimum 12 months experience in hotel operations or a sales/marketing role.
• Bachelor or tertiary qualification in hospitality.
• Demonstrates sound understanding of digital marketing concepts and emerging industry trends.
• Stays up-to-date with the latest sales and marketing trends, especially in social media.
• Thrives in fast-paced environments with strong planning and execution abilities.
• Displays attention to detail and effectively manages diverse stakeholders.
• Shows initiative and the ability to work independently in dynamic situations.
• Strong focus and passion for hotel operations.
• Excellent organizational skills in managing correspondence, meeting minutes, and promotional materials.
• Drafts compelling proposals and communication materials to enhance strategies.
• Takes initiative in telemarketing to identify new clients and provides weekly summaries.
• Demonstrates multicultural awareness and collaborates well with diverse backgrounds.

Responsibilities

• Create content for print, online and digital distribution.
• Assist with proposals, drafting documents, mail-outs and outgoing communication material.
• Contribute to specified projects relating to internal/external promotions.
• Maintain knowledge of hotel rates, packages and operations for site inspections with clients.
• Handle all incoming telephone calls and follow through on initiatives.
• Sales-focused telemarketing for new clients and weekly outcome summaries.
• Maintain electronic files of contracts, wholesaler, group and corporate rates.
• Distribute promotional materials as required (brochures, sales kits).
• Coordinate marketing strategies and campaigns to support ecommerce.
• Support the team in developing and executing marketing plans.

Skills

Digital marketing

Social media trends

Planning & execution

Attention to detail

Stakeholder management

Independent work

Multicultural awareness

Telemarketing

Education

Bachelor's degree in hospitality

Job description

About us

Established in 1987, DCOH is a locally owned and operated construction, development, operations and hospitality company. Under the banner of Thyme Hospitality, DCOH owns and operates a portfolio of hotels and venues. The portfolio includes Novotel Darwin CBD, Courtyard by Marriott Darwin and the Frontier Hotel along with the associated restaurants and bars at these locations.

Forming part of the fabric of Darwin and the Northern Territory, Thyme is committed to supporting the local community through strong buy local policy, longstanding partnerships, relationships and sponsorships with local community enterprises and an employ-local first ethos.

Join the team and be part of our common goal to contribute to the growth and prosperity of our community through excellence, leadership and integrity.

About the role

This position supports the Sales & Marketing team to ensure smooth hotel operations, assists the Business Development Manager in coordinating events, and contributes to various projects by creating content for print and digital distribution, drafting proposals, and managing outgoing communications. The candidate will play a key role in managing marketing correspondence, distributing promotional materials, and assisting in developing and executing marketing strategies and campaigns

WHO YOU ARE

• Holds a minimum of 12 months' experience in hotel operations or a sales and marketing role.
• Holds a Bachelor's or tertiary qualification in hospitality.
• Demonstrates a sound understanding of digital marketing concepts and emerging industry trends.
• Stays up-to-date with the latest sales and marketing trends, especially in social media.
• Thrives in fast-paced environments, showcasing excellent planning and execution abilities.
• Displays exceptional attention to detail and effectively manages diverse stakeholders.
• Demonstrates initiative and the ability to work independently in dynamic situations.
• Shows a strong focus and passion for hotel operations.
• Exhibits strong organisational skills in managing correspondence, taking comprehensive meeting minutes, and overseeing promotional materials.
• Demonstrates skill in drafting compelling proposals and communication materials that enhance marketing strategies.
• Takes initiative in managing phone inquiries and conducting telemarketing to identify new clients, delivering weekly summaries.
• With a strong sense of multicultural awareness and collaborates well with people from diverse backgrounds.

WHAT YOU'LL DO

• Assist in creating content for print, online and digital distribution.
• Assist with proposals, drafting documents, mail-outs and outgoing communication material.
• Assist with any specified projects relating to internal/external promotions.
• Ensure up-to-date knowledge of rates, packages and operational details of the hotel in order to be able to handle site inspections with the hotel's client base.
• Handle all incoming telephone calls and follow through using own initiative.
• Assist in telemarketing for new clients and define their potential to the business, preparing a weekly outcome summary report.
• Assist with administration as required, maintaining electronic files of all contracts, wholesaler, group and corporate rates.
• Assist in the distribution of materials when required e.g. hotel brochures, sales kits for external promotions.
• Responsible for the collection and organisation of all Sales & Marketing correspondence within the Hotel.
• Assist the team in developing and executing the marketing and e-commerce strategy by coordinating marketing strategies and campaigns.

WHAT’S NEXT

If you are interested in this position, please submit your CV and cover letter which describes who you are and addresses the criteria detailed above. We are an Equal Opportunity Employer. We encourage applications from all sections of the community as we value equality and diversity.