Sales Manager

Southern Cross Care (WA) Inc.; Perth; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Corporate Health Insurance Discount

Free employee assistance program

Professional development opportunities

Annual leave starting at 4 weeks

Carers/personal leave

Service Awards for long standing staff

Flexible working environment

Job summary

Southern Cross Care WA is seeking an experienced Sales Manager to drive Lease for Life sales across our retirement villages. You will report to the Chief Property Officer and support residents, families and buyers through the sales journey while coordinating with Village Managers and refurbishment teams to maximise occupancy and ensure outstanding customer experiences.

This role is based at Success Village with travel around Perth metro as required.

Qualifications

• Demonstrated experience in sales, property sales, retirement living, real estate or a related industry.
• Strong communication, negotiation and stakeholder engagement skills.
• Proven ability to manage a sales pipeline and achieve positive sales outcomes.
• High level administrative and organisational skills with strong attention to detail.
• Experience using CRM systems and Microsoft Office applications.
• Ability to interpret and adhere to legislative and compliance requirements.
• Current C Class Driver's Licence and willingness to travel between village locations.
• National Police Clearance (or willingness to obtain one).

Responsibilities

• Managing the sale and resale of Lease for Life Agreements across SCC WA retirement villages.
• Conducting village tours, villa inspections and consultations with prospective residents.
• Developing and coordinating marketing and advertising activities for available villas.
• Managing property listings, offers, acceptance documentation and leasing requirements.
• Maintaining pricing schedules and accurate sales records.
• Building strong relationships with residents, families and prospective buyers.
• Collaborating with refurbishment and village teams to support timely villa preparation and sales outcomes.
• Providing regular sales updates and reports to residents, families and key stakeholders.
• Ensuring all sales activities comply with relevant legislation, regulations and industry codes.

Skills

Strong communication

Negotiation

Stakeholder engagement

Sales pipeline management

CRM systems

Tools

CRM systems

Microsoft Office

Job description

• Enjoy the benefits of NFP salary packaging - up to $18,550 p.a.
• Come & join one of WA's largest aged care providers

We hope you will join us and become one of the people who make Southern Cross Care WA an extraordinary place to be.

About the role and where you will be working:

Southern Cross Care WA is seeking an experienced and customer focused Sales Manager to drive the sale of Lease for Life Agreements across our retirement villages. Reporting to the Chief Property Officer, you will play a key role in supporting residents, families and prospective buyers through the sales journey, while working collaboratively with Village Managers, the Property team and Refurbishment team to maximise village occupancy and ensure a positive customer experience.

This role is located in Success Village and with various travel around Perth metro as needed.

Your responsibilities will include but not be limited to:

• Managing the sale and resale of Lease for Life Agreements across SCC WA retirement villages.
• Conducting village tours, villa inspections and consultations with prospective residents.
• Developing and coordinating marketing and advertising activities for available villas.
• Managing property listings, offers, acceptance documentation and leasing requirements.
• Maintaining pricing schedules and accurate sales records.
• Building strong relationships with residents, families and prospective buyers.
• Collaborating with refurbishment and village teams to support timely villa preparation and sales outcomes.
• Providing regular sales updates and reports to residents, families and key stakeholders.
• Ensuring all sales activities comply with relevant legislation, regulations and industry codes.

About you:

• You are passionate about helping people make important life decisions and delivering exceptional customer experiences.
• You thrive in a relationship focused sales environment and enjoy building trust with a diverse range of stakeholders.
• You are self motivated, organised and able to work autonomously while collaborating effectively with others.
• You embrace the values of Southern Cross Care WA and are committed to making a positive difference in the lives of older West Australians.

To be considered for this role you'll need:

• Demonstrated experience in sales, property sales, retirement living, real estate or a related industry.
• Strong communication, negotiation and stakeholder engagement skills.
• Proven ability to manage a sales pipeline and achieve positive sales outcomes.
• High level administrative and organisational skills with strong attention to detail.
• Experience using CRM systems and Microsoft Office applications.
• Ability to interpret and adhere to legislative and compliance requirements.
• Current C Class Driver's Licence and willingness to travel between village locations.
• National Police Clearance (or willingness to obtain one).

Working with us:

At Southern Cross Care WA, we are committed to being an employer of choice. As well as providing a positive and supportive environment, we also offer the following benefits:

• Corporate Health Insurance Discount
• Free employee assistance program
• A diverse range of services which allows professional development and growth
• Annual leave starting at 4 weeks
• Carers/personal leave
• Service Awards for long standing employees
• Flexible working environment

Southern Cross Care WA is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work.

For more information on the services, we provide visit: scrosswa.org.au

About us:

Established over 50 years ago, Southern Cross Care WA is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness.

Our dedicated and passionate team of around 900 employees and 130 volunteers, deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio.

Our promise to our clients, residents and each other is to enable extraordinary because we;

Listen, Act, Do not give up, Work as one.

Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care WA Inc. Group.