Sales Implementation Executive

NOVA Entertainment; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Pre-pay lunch days

Anniversary & Loyalty leave

Mental Wellbeing days

Employee benefits

Job summary

NOVA Entertainment in Melbourne seeks a Sales Implementation Executive to support the smooth implementation of client campaigns. The role is full-time, max term, and involves coordinating with account directors to ensure campaigns are delivered on time with accuracy.

Working closely with internal teams, you will manage material instructions, organise logistics and contribute to events, delivering a seamless experience for clients and the business.

Qualifications

• Detail-oriented with strong accuracy in handling material instructions.
• Ability to juggle multiple priorities while keeping stakeholders aligned.
• Empathetic and professional communication with team members and clients.

Responsibilities

• Serve as first point of contact after bookings are confirmed, ensuring clear communication.
• Manage material instructions and ensure campaigns are ready for deployment.
• Collaborate with promotions, talent and sales teams to deliver campaigns cohesively.
• Support trade and partner events, including guest lists and on-day logistics.

Skills

Attention to detail

Multitasking

Empathetic communication

Professional communication

Organised data handling

Tools

Excel

Job description

Department: Direct and Independent Agency Sales VIC Team 4

At NOVA Entertainment, we have a culture of innovation, creativity and exceptional service. We move fast, think big and thrive in a dynamic environment where no two days are the same.
Our values, we call The Code shape how we work and how we show up for each other, our clients and audiences.

How does this apply?

At NOVA Entertainment, Relentless Curiosity means “we’re here to get it right, not be right” and the opportunity of the Sales Implementation Executive role reflects the collaborative mindset. In this Full-time, Max Term role, you’ll be encouraged to bring innovation and contribute to best practices that enhance the overall operational efficiency of the Agency Sales team.

Working closely with Account Directors, you’ll support the smooth Implementation of campaigns and help maintain strong execution quality, ensuring consistent outcomes for both clients and the business.

This role brings Unwavering Unity to life through support, shared accountability and a commitment to supporting the team and clients at every stage.

In practice this looks like:

• Acting as a reliable first point of contact once bookings are confirmed, helping keep communication clear and coordinated.
• Bringing campaigns to life by managing material instructions accurately and making sure every detail is ready to go.
• Working closely with internal teams across promotions, talent and sales to deliver campaigns in a joined-up, collaborative way.
• Contributing to trade and partner events, from helping coordinate logistics to managing guest lists and supporting team presence on the day.

At NOVA, Radical Empathy means understanding what others need and responding with care: that shows up through the outcomes you deliver and the strengths you bring every day.

This can be demonstrated by:

• Clients and internal stakeholders feel supported, informed and confident because communication is thoughtful, timely and clear.
• Campaigns move smoothly from booking confirmation to delivery because priorities are managed calmly and nothing important is overlooked.
• Team members feel well supported through reliable follow-through, strong collaboration and a willingness to help wherever needed.
• Clients receive a seamless experience because details are handled accurately, questions are anticipated and issues are resolved with care.
• The team can trust reporting, materials and campaign administration to be accurate, organised and delivered on time.

Skills that help you succeed in this role:

• You bring strong attention to detail and take pride in getting the small things right, knowing they shape the overall experience for others.
• You can juggle multiple priorities, stay composed under pressure and make good decisions about what needs attention first.
• You communicate with empathy and professionalism, adapting your style to different people while keeping everyone aligned.
• You are highly organised, confident with systems and data entry, and comfortable using tools like Excel to keep work accurate and on track.
• You can stay focused in a fast-paced environment, manage distractions and still bring positive energy to the team by recognising progress and celebrating wins.

What’s in it for you

• Free pre-pay day lunch days to bring the team together
• Additional leave days: Anniversary & Loyalty leave, Give back Leave, Mental Wellbeing days
• Excellent employee benefits from a variety of partners nationally
• Frequent celebrations and themed days that make work genuinely enjoyable
• A fun, energetic environment where wins are celebrated and milestones are recognised.
• A high-performance culture where you will work amongst a team with over 37 years' experience within Nova Entertainment
• At NOVA Entertainment, we are committed to Equal Employment Opportunity, fostering a fair and inclusive recruitment process where every candidate is considered equitably and supported to succeed
• Please include a short cover letter telling us why this opportunity interests you and the impact you believe you could make within the Agency Sales team.
• We aim to contact shortlisted applicants within 5–10 working days of receiving your application.
• If you require any adjustments or considerations during the recruitment process, please let us know in your application.

About NOVA Entertainment:

NOVA Entertainment is one of Australia’s leading audio entertainment providers, connecting audiences and brands across broadcast, digital and on-demand platforms.
NOVA is home to Australia’s #1 radio network and some of the country’s most recognised radio brands alongside an expanding suite of DAB+ stations.
NOVA’s broadcast offering is complemented by a range of on-demand assets across digital, social and mobile, including the Nova Podcast Network, which brings together a diverse and accessible mix of talent to create premium content that connects audiences and brands.