Tyre Technician & Wheel Aligner – Sales & Workshop Ops

Tyre Blitz; Brisbane; Vor Ort; AUD 64.000 - 86.000; Vollzeit

Benefits dieser Stelle

Performance-based commission

Zusammenfassung

Tyre Blitz is seeking a hands-on Tyre Technician / Wheel Aligner to manage daily workshop operations, tyre fitting, wheel alignments and sales support. The role combines technical work with front-counter customer service and order management.

You will coordinate bookings, assist customers in selecting tyres, prepare quotes and convert enquiries into sales while upholding safety and quality standards.

Qualifikationen

• Certificate II in Automotive Tyre Servicing Technology or equivalent qualification.
• Demonstrated experience in tyre fitting, balancing and wheel alignments.
• Experience working with passenger vehicles, 4WDs and light commercial vehicles.

Aufgaben

• Fit, balance, rotate and replace tyres on passenger vehicles, 4WDs and light commercial vehicles.
• Perform wheel alignments and diagnose alignment issues.
• Inspect tyres for wear, damage and safety concerns; recommend repairs or replacements.
• Manage front-counter enquiries and sales processes.
• Coordinate workshop bookings and daily schedule.
• Place tyre orders with suppliers and follow up on stock availability and deliveries.
• Deliver high standard of customer service throughout the purchasing and fitting process.

Kenntnisse

Tyre fitting

Wheel alignment

Customer service

Sales

Communication

Booking systems

Invoicing

Ausbildung

Certificate II in Automotive Tyre Servicing Technology

Tools

Booking systems

Invoicing systems

Jobbeschreibung

Tyre Technician / Wheel Aligner – Sales & Workshop Operations

This is a varied, hands-on position where you'll be responsible for managing the daily operations of our tyre workshop, from tyre fitting and wheel alignments through to customer enquiries, sales, bookings and supplier coordination.

You'll be working independently for much of the day, so we're looking for someone who is organised, proactive and confident in making decisions while maintaining high standards of workmanship and customer service.

Key Responsibilities

Tyre Fitting & Workshop Operations

Fit, balance, rotate and replace tyres on passenger vehicles, 4WDs and light commercial vehicles.

Perform wheel alignments, diagnose alignment issues and make adjustments to manufacturer specifications.

Inspect tyres for wear, damage and safety concerns, recommending appropriate repairs or replacements.

Ensure all tyres fitted meet vehicle manufacturer requirements, including tyre size, load rating and speed rating.

Maintain a clean, organised and safe workshop environment.

Follow workplace health and safety procedures and maintain workshop equipment.

Manage front-counter enquiries, incoming phone calls and emails professionally.

Assist customers in selecting suitable tyres based on their vehicle, driving requirements and budget.

Prepare competitive quotes and confidently convert customer enquiries into sales.

Follow up outstanding quotes and potential sales opportunities.

Build strong relationships with customers and encourage repeat business.

Handle customer payments, invoicing and general sales administration.

Deliver a high standard of customer service throughout the entire purchasing and fitting process.

Workshop & Order Management

Manage customer bookings and coordinate the daily workshop schedule.

Process online and in-store orders accurately and efficiently.

Place tyre orders with suppliers and follow up on stock availability and deliveries.

Arrange freight bookings and coordinate tyre deliveries.

Receive incoming stock, check deliveries and maintain accurate inventory records.

Keep customers informed of order progress, delivery timeframes and fitting appointments.

Manage day-to-day workshop administration and ensure smooth operations.

What We're Looking For

We're seeking a reliable, self-motivated and well-presented individual who takes pride in their work and can confidently manage a workshop with minimal supervision.

Certificate II in Automotive Tyre Servicing Technology or relevant equivalent qualification.

Demonstrated experience in tyre fitting, balancing and wheel alignments.

Experience working with passenger vehicles, 4WDs and light commercial vehicles.

Strong sales and customer service skills, including the ability to recommend products and close sales.

Excellent verbal and written communication skills.

Ability to work independently, manage priorities and take ownership of daily operations.

Good computer skills and confidence using booking, ordering and invoicing systems.

Strong attention to detail and commitment to quality workmanship.

Sound knowledge of workshop safety procedures and safe working practices.

Punctual, dependable and professional with a positive, can-do attitude.

Highly Regarded

Previous experience in tyre retail sales or front-counter operations.

Experience managing a tyre shop or working independently in a small workshop.

Knowledge of major tyre brands, products and applications.

Experience with supplier ordering, inventory management and freight coordination.

Experience with tyre inspections, puncture repairs and diagnosing tyre-related issues.

What We Offer

Competitive salary starting from $75,000 per annum, depending on experience and capabilities.

Performance-based commission opportunities following successful completion of the probationary period.

Monday to Friday working hours, 8:00am – 4:30pm.

Modern, well-equipped workshop.

Opportunity to take ownership of daily workshop operations.

Supportive management and a growing business.

Long-term career development and growth opportunities.

Part-time opportunities may also be considered for suitable applicants.

Unlike larger tyre retail chains, this role offers the opportunity to be involved in all aspects of running a tyre business.

You'll have the independence to manage your daily workload, build customer relationships and contribute directly to the success of a growing business.

We value initiative, reliability, quality workmanship and excellent customer service. If you're an experienced tyre technician who also enjoys sales and dealing with customers, we'd love to hear from you.

How to Apply

If you have the technical skills, sales confidence and motivation to take ownership of a growing tyre workshop, we encourage you to apply.

Please submit your resume outlining your relevant tyre fitting, wheel alignment and customer service experience.

Join Tyre Blitz and become an important part of our growing business!

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