Sales Development Representative, Customer Base

NinjaOne, LLC; Sydney; Hybrid; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid remote

Growth opportunities

Work-life balance

Job summary

NinjaOne in Sydney, Australia, seeks an outgoing, self-motivated Sales Development Representative to engage with our customer base, educate clients, and qualify leads. The role is hybrid, with in-office days Monday, Wednesday, and Friday in Sydney.

You will connect with and educate clients, document activities in Salesforce, and collaborate with teams to drive growth. Strong verbal communication and a proactive, energetic approach are essential.

Qualifications

• Excellent verbal communication skills.
• Proven track record of meeting outbound targets.
• Organised with thorough follow-up skills.
• Able to use multiple tools and work independently.

Responsibilities

• Work with a defined group of our largest customers and establish connections with partners across teams.
• Use consultative phone skills to educate clients and qualify leads.
• Document activities in Salesforce and ensure opportunities are accurately tracked.
• Bring enthusiasm and energy to work and meet targets.
• Other duties as needed.

Skills

Verbal communication

Energetic self-starter

Meeting targets

Organized

Tech savvy

Multitasking

Sales process knowledge

Tools

Salesforce

Job description

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

About the Role

We are looking for an outgoing, self-motivated individual to join our Success team in Sydney. As a Sales Development Representative, within the customer base, you will connect with and educate clients as well as qualify leads. The ideal candidate is excited to be on the phone building relationships with our existing customers.

NinjaOne is a fast-paced company looking for candidates that can help us continue to grow our successful business.

Location

Hybrid - Sydney, Australia - Monday, Wednesday, and Friday in office.

What You'll be Doing

• Work along with a pre-defined group of our largest and most important customers; establish connections with partners ranging from support agents to CISOs
• Use exceptional consultative phone skills, including the ability to communicate clearly, listen actively, inspire, project confidence and overcome objections
• Utilise Salesforce to ensure activities are documented properly; opportunities are accurately predicted and information regarding the opportunity is communicated appropriately
• Bring enthusiasm and energy to work
• Other duties as needed

About You

• You have excellent verbal communication skills
• You are an energetic self-starter who enjoys working in an international environment
• You have a proven record of meeting minimum outbound call targets and/or call time goals
• You are organised and detail-oriented with thorough follow-up skills
• You are proficient with technology
• You are able to multi-task with several tools, work independently and prioritise tasks

What You’ll Love

• We are a collaborative, kind, and curious community.
• We honour your flexibility needs with full-time work that is hybrid remote.
• We prioritise your work-life balance.
• We reward your work with opportunity for growth and advancement.

Additional Information

Applicants must hold valid working rights in Australia at the time of application. We are unable to provide visa sponsorship for this role.

We are an equal opportunity employer in accordance with Australia's Fair Work Act 2009 and the Australian Human Rights Commission Act 1986 (including the Age Discrimination Act 2004, Disability Discrimination Act 1992, Racial Discrimination Act 1975, and Sex Discrimination Act 1984).

All applicants will receive fair consideration for employment regardless of nationality, gender, age, disability, or background.

We are committed to fostering an inclusive and respectful workplace for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status or any other status protected by applicable law.

We are committed to providing an inclusive and diverse work environment.

Candidate Privacy

When you apply, NinjaOne collects and uses your personal information to review your application and manage the hiring process. To learn how we use, store, and protect your data, and what your rights are, please read our Candidate Privacy Policy at https://www.ninjaone.com/candidate-privacy-policy.