Sales Development Representative (Australia)

Creatio; Sydney; On-site; AUD 60,000 - 90,000; Full time

Job summary

Creatio is seeking an SDR to identify and nurture leads, qualify opportunities, and set the stage for strong client relationships in the low-code automation and CRM market. The role is based in Sydney, Australia, and involves proactive outreach across email, phone, and LinkedIn.

You will collaborate with sales and marketing, maintain CRM records, and help drive the pipeline with targeted outbound campaigns while tracking key metrics and performance indicators.

Qualifications

• 1+ years in an SDR or related B2B SaaS sales role.
• Proven lead generation and KPI achievement.
• Proficiency with CRM software and prospecting tools.
• Familiarity with low-code CRM trends.

Responsibilities

• Lead generation and prospecting to identify and qualify opportunities.
• Collaborate with sales and marketing to improve lead quality.
• Maintain CRM accuracy and monitor sales metrics.
• Develop outbound campaigns via email, phone, and LinkedIn.
• Refine outreach methods to improve prospecting success.

Skills

Industry Knowledge

Proven Track Record

CRM Tools

Low-Code CRM Trends

Tools

Sales Navigator

Outreach.io

Job description

Creatio is one of the fastest-growing AI software companies, with quarterly bookings reaching 255% of prior-year results, reflecting strong enterprise demand for AI CRM and workflow automation.

With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

Who We’re Looking For:

TheSales Development RepresentativeatCreatiois responsible foridentifyingand nurturing leads, prospecting for new opportunities, and setting the stage for strong client relationships in the low-code automation and CRM market. This role is critical in supportingCreatio’ssales pipeline by qualifying leads, collaborating closely with the sales team, and acting as a bridge between marketing initiatives and revenue generation.

The role is based in Sydney, Australia.

Responsibilities:

• Lead Generation & Prospecting: Proactively engage with prospective clients,identifyand qualify sales opportunities, and generate interest inCreatio’sproducts.

• Market Research & Intelligence: Understand the competitive landscape,identifytarget industry segments, and stay informed of industry trends in CRM and low-code automation.

• Collaboration with Sales & Marketing: Partner with sales executives to strategize on lead quality and conversion, ensuring a seamless hand-off for qualified opportunities.

• Pipeline Management:Maintainaccuraterecords of activities in the CRM, manageleadand account data, andmonitorprogress against sales metrics.

• Outbound Campaigns: Develop personalized email, phone, and LinkedIn outreach to effectively engage prospects and build a strong pipeline.

• Performance Optimization: Continuously refine outreach techniques and adopt best practices to enhance prospecting success.

Requirements:

• Industry Knowledge: at least 1 years in an SDR, staffing, or related sales role, ideally within B2B SaaS, CRM, or automation software.

• Proven Track Record:Demonstratedsuccess in generating leads, meeting or exceeding KPIs, and helping drive revenue growth.

• CRM and Sales Tools:Proficiencyin CRM software and experience with prospecting tools (Sales Navigator, Outreach.io, etc.).

• Understanding of Low-Code & CRM Trends: Familiarity with low-code development and CRM software, with an understanding of how these technologies impact businesses.

What You Should Expect From Us:

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.

• Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.

• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.

• Innovative Culture: Be part of a company that embracesnew ideas, modern technologies, and bold thinking to stay ahead of the curve.

• Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.