Sales Customer Account Lead - Aerospace, Space & Defence

AME Systems; Ararat; On-site; AUD 70,000 - 110,000; Full time

Job summary

AME Systems, based in Ararat VIC 3377, is seeking a Sales Customer Account Lead – Aerospace, Space & Defence to join our dynamic sales team on a full-time basis. This strategic role focuses on managing key client relationships, identifying growth opportunities and delivering exceptional customer satisfaction within the aerospace, space and defence sectors.

You will develop account plans, prepare tailored proposals, and collaborate with product, engineering and delivery teams to ensure successful

Qualifications

• Proven experience in account management or relationship management in B2B sectors.
• Strong track record of sales achievement and account growth.
• Excellent communication and negotiation skills with senior stakeholders.
• Understanding of aerospace/defence sectors is advantageous.

Responsibilities

• Manage and nurture relationships with key accounts in aerospace, space and defence.
• Identify and pursue new business opportunities.
• Develop and execute account plans to maximise revenue.
• Prepare compelling proposals and pitches tailored to client needs.
• Negotiate contracts to protect company interests.
• Monitor account performance and report to internal stakeholders.
• Collaborate with product, engineering and delivery teams to ensure customer satisfaction.
• Maintain a strong pipeline to support sales forecasting.
• Stay informed on industry trends and competitors within aerospace, space and defence.
• Attend industry events to strengthen market presence.

Skills

Account management

B2B sales

Relationship building

Negotiation

Strategic selling

CRM software

Proposal development

Education

Bachelor's degree in business, sales or related field

Tools

CRM systems

Salesforce

Job description

AME Systems is seeking a Sales Customer Account Lead – Aerospace, Space & Defence to join our dynamic sales team on a full-time basis, based in Ararat VIC 3377. This is a strategic customer-facing role that plays a pivotal part in driving revenue growth and building long-term partnerships within the aerospace, space and defence sector. As Sales Customer Account Lead, you will be responsible for managing key client relationships, identifying growth opportunities and ensuring exceptional customer satisfaction. This role is essential to our business objectives and directly impacts our market position in this specialised and high-value industry.

Key responsibilities

• Managing and nurturing relationships with key accounts in the aerospace, space and defence sector, serving as the primary point of contact for clients
• Identifying and pursuing new business opportunities and potential accounts within the target market
• Developing and executing account plans to maximise revenue and market penetration
• Preparing and delivering compelling proposals, presentations and pitches tailored to client needs
• Negotiating contracts and terms to achieve mutual agreement whilst protecting company interests
• Monitoring account performance and providing regular updates to internal stakeholders
• Collaborating with internal teams including product, engineering and delivery to ensure customer satisfaction and successful project outcomes
• Building and maintaining a strong pipeline of opportunities to support sales forecasting and business planning
• Staying informed of industry trends, competitor activities and market developments within aerospace, space and defence
• Attending industry events, conferences and networking opportunities to strengthen market presence

What we're looking for

• Proven experience in account management or relationship management, ideally within the aerospace, space, defence or related industries
• Strong track record of successful sales achievement and account growth
• Excellent communication and negotiation skills with the ability to build rapport with senior stakeholders
• Demonstrated understanding of the aerospace, space and defence sector, including customer requirements and regulatory environment
• Self-motivated and results-driven with the ability to work independently and as part of a team
• Strong organisational and time management skills with ability to manage multiple accounts simultaneously
• Proficiency with customer relationship management (CRM) systems and sales tools
• Strategic thinking and ability to identify market opportunities and develop solutions
• Formal qualifications in sales, business, marketing or related field are advantageous
• Knowledge of export controls and compliance requirements relevant to defence sectors would be beneficial

What we offer

AME Systems is committed to fostering a supportive and inclusive work environment where talented professionals can thrive. We offer competitive remuneration packages, professional development opportunities and the chance to work with cutting-edge technology in a dynamic industry. Our workplace culture emphasises collaboration, innovation and personal growth. We support work-life balance initiatives and provide our employees with the tools and resources needed to succeed in their roles. We also encourage ongoing learning and career progression within our organisation.

About us

AME Systems is an Australian advanced manufacturer specialising in electrical wiring harnesses, electrical systems and integrated solutions. With a commitment to excellence, innovation and customer success, we deliver high-quality products and services to clients across these critical industries. Our team comprises experienced professionals dedicated to supporting the complex needs of our customers and advancing technological capabilities within our markets. We pride ourselves on our technical expertise, reliability and strong industry relationships.