Sales Coordinator - OEM and Retail

Vandapac; Melbourne; Sur place; AUD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Generous bonus structure

Work uniform

Immediate Start

Ongoing training and development

Global company with a modern office

Résumé du poste

Vandapac Australia Pty Ltd in Melbourne’s vicinity is seeking a Sales Coordinator – OEM & Retail to support the National OEM and Retail Manager in managing and coordinating growing OEM and retail sales operations from our Epping, VIC office.

You will handle day-to-day sales administration, customer enquiries, order coordination, pricing and reporting, enabling the manager to focus on strategic account management, negotiations and revenue growth.

Qualifications

• Experience in sales coordination, customer service, account administration or a similar position.
• Clear written and verbal communication skills.
• Ability to manage multiple priorities and follow actions through to completion.
• Competence in Microsoft Outlook, Excel, Word, PowerPoint and Teams.
• Experience with ERP, CRM, quotation or order-management systems is desirable.
• Experience in automotive, transport, manufacturing or industrial components is desirable

Responsabilités

• Support the National OEM and Retail Manager with day-to-day sales and customer coordination.
• Assist with quotations, pricing, customer correspondence and sales documentation.
• Maintain customer forecasts, order schedules, account information and action registers.
• Coordinate order, stock and delivery information across internal sales teams.
• Prepare sales reports, presentations and customer review materials.
• Maintain Retail and Wholesale Pricing.
• Coordinate customer meetings and follow agreed actions through to completion.
• Monitor outstanding actions and escalate potential supply, order or customer-service issues.
• Help improve processes, reporting and communication to deliver a responsive and professional customer experience.

Connaissances

Sales coordination

Customer service

Account administration

Microsoft Office

ERP / CRM systems

Outils

ERP

CRM

Quotation systems

Description du poste

Vandapac Australia Pty Ltdis one of the leading manufacturers of automotive accessories across the globe and has established its MAXLINER brand within these global markets and has also built a reputation for innovation and quality.

Our vision "To become a World Leader in Automotive Accessories, Thermal Insulation and Packaging Business"

In 2019 we established our Australian Head Office in Epping Victoria for Vandapac Australia & MaxlinerAustralia, and we now need to commence recruiting additional team member for our established Epping operations located in Epping, VIC.

We are seeking an experienced, proactive and customer-focused Sales Coordinator – OEM & Retail to support our National OEM and Retail Manager in managing and coordinating our growing OEM and retail sales operations.

The primary purpose of this role is to improve customer responsiveness, operational accuracy and the timely completion of customer requirements, ensuring a high level of service across all sales channels.

Working closely with the National OEM and Retail Manager, the successful candidate will take ownership of day-to-day sales administration, customer enquiries, order coordination, pricing and reporting, allowing the National OEM and Retail Manager to concentrate on strategic account management, developing key customer relationships, commercial negotiations and driving revenue growth.

This is an important support role within the sales team, requiring strong organisational skills, commercial awareness, attention to detail and the ability to manage competing priorities in a fast-paced environment.

What You’ll Do

• Support the National OEM and Retail Manager with day-to-day sales and customer coordination.
• Assist with quotations, pricing, customer correspondence and sales documentation.
• Maintain customer forecasts, order schedules, account information and action registers.
• Coordinate order, stock and delivery information across internal sales teams.
• Prepare sales reports, presentations and customer review materials.
• Maintain Retail and Wholesale Pricing.
• Coordinate customer meetings and follow agreed actions through to completion.
• Monitor outstanding actions and proactively escalat... potential supply, order or customer-service issues.
• Help improve processes, reporting and communication to deliver a responsive and professional customer experience.

What You Bring

• Experience in sales coordination, customer service, account administration or a similar position.
• Clear written and verbal communication skills.
• Ability to manage multiple priorities and follow actions through to completion.
• Competence in Microsoft Outlook, Excel, Word, PowerPoint and Teams.
• Experience with ERP, CRM, quotation or order-management systems is desirable.
• Experience in automotive, transport, manufacturing or industrial components is desirable

Who You Are

• Great at problem‑solving and follow‑through
• A supportive, team‑oriented communicator
• Energetic, enthusiastic and results‑focused
• Someone who is able to travel interstate if required (we anticipate a maximum of two trips per year)
• Global Company with a modern office.
• Ongoing training and development.
• A fun and supportive environment.
• Generous bonus structure.
• Work uniform.
• Immediate Start.

We will also train the right candidate.