Sales Coordinator — Growth & Customer Care

Aluminium Specialties Group Pty Ltd.; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Aluminium Facade Systems is seeking an experienced Sales Coordinator to join our small but vibrant team in Sydney. You will manage customer orders, identify needs related to deliveries, stock, and pricing, and handle feedback professionally.

You will also process payments and quotes, while supporting warehouse operations as needed. The role offers an attractive remuneration structure and opportunities for professional growth within a national backing by Alspec.

Qualifications

• Experience working in a Customer Service Team.
• Excellent attention to detail and problem-solving skills.
• Effective Literacy and Numeracy skills.
• Commitment to workplace health and safety and the ability to follow standard operating procedures.
• Good communication and teamwork skills to collaborate effectively with colleagues.
• Be prepared to assist with warehouse operations when needed.

Responsibilities

• Process customer orders received.
• Identify customer needs re deliveries, products, stock availability, pricing, etc.
• Handle customer feedback in a professional manner; investigate, negotiate and respond in a timely manner.
• Process customer payments.
• Process and follow-up of quotes relating to a sale.
• Provide back-up support for any position within the team including with warehouse operations.
• Be proactive within the Sales team providing good support, morale, passion and a fun environment to work in.

Skills

Customer Service

Communication

Attention to detail

Teamwork

Education

No formal degree required

Job description

Aluminium Facade Systems is seeking an experienced Sales Coordinator to join our small but vibrant team in Sydney. You will manage customer orders, identify needs related to deliveries, stock, and pricing, and handle feedback professionally.

You will also process payments and quotes, while supporting warehouse operations as needed. The role offers an attractive remuneration structure and opportunities for professional growth within a national backing by Alspec.