Sales Coordinator

Bensons Trading Company; City of Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Bensons Trading is seeking a Sales Co-ordinator to join our wholesale team in Derrimut, VIC. The role involves coordinating PO processing, pricing, orders and shipping, and serving as a first point of contact for customers.

You will collaborate with internal teams and external stakeholders, require strong organisation, attention to detail, and the ability to multitask in a fast-paced environment. Experience in sales admin and MS Dynamics/SAP is valued.

Qualifications

• Experience in a sales administration role or similar
• Excellent communicator with problem-solving skills
• Able to multi-task and meet deadlines
• Proficient in MS Office; SRP software such as Microsoft Dynamics, SAP
• EDI experience is advantageous
• Reliable, with a strong work ethic
• Comfortable in a fast-paced environment
• Able to work unsupervised and manage tasks
• Positive and proactive attitude; eager to learn
• Love toys and children's products and brands

Responsibilities

• Reports to General Manager of Sales
• Receiving and processing purchase orders
• Contacting customers by phone or email to answer queries and obtain missing information
• Maintaining and updating sales and customer records
• Compiling monthly sales reports
• Ensure the adequacy of sales-related samples or sales material
• Respond to complaints from customers and give after-sales support when requested
• Store and sort financial and non-financial data in electronic form and present reports
• Handle the processing of all orders from Major and Key Accounts, with accuracy and timeliness
• Inform clients of unforeseen delays or problems
• Assist in the preparation and organizing of promotional material or events
• Maintain pricelists
• Maintain master data across the products offering
• Supporting the sales team with other administrative tasks, when requested

Skills

Sales administration

Communication

Multitasking

Organization

Self-motivation

Customer service

Tools

Microsoft Dynamics

SAP

EDI experience

Job description

Bensons Tradingare a leading supplier, manufacturer and distributor of high-profile children's products in high profile brands and licenses in Australia - working with brands such as Pokemon, Stitch, Hello Kitty, Harry Potter, Disney, Paw Patrol and Furreal just to name a few.

We have an exciting opportunity to join us as aSales Co-ordinator in our wholesale team on apermanent, full-timebasis inDerrimut, VIC.

This position involves you working with all teams across the company and external stakeholders in relation to pricing, orders and shipping. Hence you will need to be an organised planner and have a strong attention to detail and be able to multitask.

You will be one of the first point of contacts with our customers with queries relating to orders and/or products, so your happy disposition will be your strength.

About You:

You are a driven and passionate individual with a personable nature and can prioritise tasks and be able to work to deadlines. This position involves you working with all teams across the company and external stakeholders in relation to pricing, orders and shipping. Hence you will need to be an organised planner and have a strong attention to detail and be able to multitask.

You should possess and be proficient in the following skills:

Previous experience in a sales administration role or similar

Ability to think laterally, problem solve and be an excellent communicator

Multi-task and work timely to deadline, and enjoy working to targets and achieving set goals

Possess solid administration skills such as excel, word and SRP software such as Microsoft Dynamics, SAP etc

Having EDI experience will be advantageous

Reliable and good work ethic

Be comfortable in a fast-paced environment

The ability to work unsupervised and self-manage tasks

A positive, productive attitude and conscientious work ethics

An eagerness to learn new skills and adapt to changes within our growing business

Love Toys and Childrens Products and Brands

Responsibilities

Reports to General Manager of Sales

Receiving and processing purchase orders.

Contacting customers by phone or email to answer queries and obtain missing information.

Maintaining and updating sales and customer records.

Compiling monthly sales reports.

Ensure the adequacy of sales-related samples or sales material.

Respond to complaints from customers and give after-sales support when requested.

Store and sort financial and non-financial data in electronic form and present reports

Handle the processing of all orders from Major and Key Accounts, with accuracy and timeliness

Inform clients of unforeseen delays or problems

Assist in the preparation and organizing of promotional material or events

Maintain pricelists

Maintain master data across the products offering

Supporting the sales team with other administrative tasks, when requested.