Sales Consultant | Austen&Blake

Neve Jewels Group; Canberra; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Employee Referral Rewards

Exclusive Discounts

Birthday Leave

Perkbox

Enhanced Leave & Support

Career Growth

More to Come

Job summary

Austen & Blake in Canberra is seeking a Sales Consultant to deliver personalised consultations and help clients select luxury jewellery. You will create memorable experiences and strive to achieve sales goals in a premium retail environment.

You will build lasting relationships, advise on styling, and represent the brand with confidence and passion. If you have 1–2 years in luxury retail and a customer-first mindset, join our growing global luxury brand.

Qualifications

• Experience in luxury jewellery or premium retail (1–2 years preferred).
• Confident, personable and an excellent communicator.
• Sales-driven with a strong customer-first mindset.
• Tech-savvy and quick to learn new systems.
• Proactive, adaptable and solutions-focused.
• A collaborative team player with a passion for jewellery and styling.

Responsibilities

• Build strong relationships through personalised consultations.
• Recommend jewellery based on customer needs, style and preferences.
• Achieve individual and team sales targets.
• Deliver exceptional customer service throughout the customer journey.
• Represent the brand with confidence, professionalism and passion.
• Collaborate with the wider team to deliver an outstanding store experience.

Skills

Luxury jewellery experience

Excellent communicator

Sales-driven

Tech-savvy

Team player

Job description

About Us

Austen & Blake creates made-to-order diamond jewellery, combining exceptional craftsmanship with a personalised luxury experience. As we continue to grow across Australia and New Zealand, we’re looking for passionate Sales Consultants to join our team in Canberra.

About You

• Experienced in luxury jewellery or premium retail (1–2 years preferred).
• Confident, personable and an excellent communicator.
• Sales-driven with a strong customer-first mindset.
• Tech-savvy and quick to learn new systems.
• Proactive, adaptable and solutions-focused.
• A collaborative team player with a passion for jewellery and styling.

About The Role

As a Sales Consultant, you’ll create memorable customer experiences while delivering personalised consultations and achieving sales goals. Key responsibilities:

• Build strong relationships through personalised consultations.
• Recommend jewellery based on customer needs, style and preferences.
• Achieve individual and team sales targets.
• Deliver exceptional customer service throughout the customer journey.
• Represent the brand with confidence, professionalism and passion.
• Collaborate with the wider team to deliver an outstanding store experience.

What We Offer

• Employee Referral Rewards – Earn cash bonuses for successful referrals.
• Exclusive Discounts – Enjoy special discounts across our luxury jewellery collections.
• Birthday Leave – Take a paid day off to celebrate your birthday.
• Perkbox – Access shopping discounts, wellbeing rewards and recognition.
• Enhanced Leave & Support – Comprehensive leave policies and workplace support.
• Career Growth – Learning and development opportunities with a growing global luxury brand.
• More to Come – Exciting new benefits are on the horizon!