Sales Client Manager

Galvin Engineering; City of Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive remuneration

Profit Sharing Program

Vehicle allowance

Health and Wellbeing Program

Training and development

Career progression

Annual events

Employee Assistance Program

Job summary

Galvin Engineering in Queensland is seeking a motivated Client Manager to build relationships with merchants, contractors and healthcare facilities while driving growth for an Australian-owned market leader.

You'll travel to customer sites, identify opportunities, manage key accounts and collaborate with internal teams to deliver outstanding service. A field-based role requiring strong communication, relationship-building, and a current driver's license.

Qualifications

• Experience building relationships with customers and stakeholders.
• Proven sales/account growth capabilities.
• Strong communication and interpersonal skills.
• Valid driver’s license.
• Field-based sales experience in plumbing/building products preferred.

Responsibilities

• Visit customers to strengthen relationships and identify opportunities.
• Drive account growth and sales across Queensland.
• Conduct account reviews and business development activities.
• Support healthcare, commercial and infrastructure projects.
• Collaborate with internal teams to resolve issues and deliver service.
• Maintain account plans and CRM records.

Skills

Relationship building

Account management

Sales experience

Customer service

Communication skills

Problem solving

Tools

CRM software

Job description

Join a 95-year Australian success story and help shape its next chapter.

OPPORTUNITY

Are you someone who loves building relationships, solving problems and helping customers succeed? Do you enjoy being out in the field meeting people, identifying opportunities and making a genuine impact on business outcomes?

We're looking for a motivated and relationship-focused Client Manager to join our Queensland team. This is an exciting opportunity to work with key customers, contractors, project stakeholders and healthcare facilities while helping drive growth for an Australian-owned market leader.

Whether you're currently an Account Manager, Sales Representative, Internal Sales professional looking to take the next step, or someone with plumbing or building products experience ready for a new challenge, we'd love to hear from you.

ABOUT US

Galvin Engineering is an Australian-based market-leading manufacturer supplying commercial tapware and associated plumbing products locally and internationally for more than 95 years. Our strong focus on delivering exceptional service to our customer base drives our business performance. This is represented through the attraction, development and recognition of high performers who exhibit our core values of Pride, Accountability and a Will-Do Attitude.

Today, Galvin Engineering stands as a thriving entity, with offices and warehouses throughout Australia, and strategic partnerships with distributors in New Zealand, the UK and the USA, upholding the family tradition of delivering quality products and services to its customers.

WHY JOIN GALVIN?

At Galvin, you'll be joining a business where your ideas matter, your effort is recognised and your success is celebrated.

What's on offer:

• Competitive remuneration package.
• Profit Sharing Program.
• Vehicle allowance, fuel card and mobile allowance.
• Health and Wellbeing Program and annual allowance.
• Ongoing training, mentoring and coaching from senior leaders and business owners.
• Opportunities for career progression and professional development.
• Annual events, celebrations and team activities.
• Employee Assistance Program.
• The opportunity to join a respected Australian manufacturer with more than 95 years of industry experience.

WHAT DOES SUCCESS LOOK LIKE?

As our Client Manager, you'll become the trusted face of Galvin across Queensland.

You'll build strong relationships with merchants, contractors, healthcare facilities, project stakeholders and key customers, helping them find solutions that support their business and projects. You'll work closely with internal teams to deliver exceptional customer experiences while identifying opportunities to grow account performance and strengthen customer partnerships.

No two days are the same. Some days you'll be visiting customers, reviewing opportunities and attending project meetings. Other days you'll be collaborating with colleagues, supporting customer enquiries and planning strategic account growth.

A TYPICAL WEEK MIGHT INCLUDE

• Visiting customers and strengthening key relationships.
• Identifying opportunities to increase sales and account growth.
• Conducting account reviews and business development activities.
• Supporting healthcare, commercial and infrastructure projects.
• Working with internal teams to resolve customer issues and deliver outstanding service.
• Collaborating with Specification Managers, Customer Service, Operations and Supply Chain teams.
• Maintaining account plans and customer information within CRM systems.

YOU COULD BE A GREAT FIT IF YOU ARE...

• An Account Manager looking for your next challenge.
• A Sales Representative wanting greater ownership and customer responsibility.
• A Customer Service professional ready to transition into a field-based role.
• Someone with plumbing, building products or project-based industry experience.
• A relationship builder who enjoys working with customers and finding solutions.

WHAT WE'RE REALLY LOOKING FOR

While industry experience is highly regarded, we're ultimately looking for someone with the right attitude and potential.

You’ll bring:

• A genuine passion for customer relationships.
• Strong communication and interpersonal skills.
• Initiative and a proactive approach to work.
• The ability to learn quickly and embrace new challenges.
• Strong organisation and problem-solving skills.
• A desire to contribute to a team and grow your career over the long term.
• A current driver's licence.

We’ll provide the training, support and industry knowledge needed to help you succeed and build a rewarding career with Galvin.