Sales Associate - Patek Philippe

The Hour Glass; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

The Hour Glass is opening a brand-new Patek Philippe boutique in Sydney's CBD and seeks motivated, polished Sales Associates to join the launch.

In this luxury retail role you will deliver personalised client experiences, build relationships with collectors, and contribute to a high-performing team while representing iconic watch brands.

This is an opportunity to develop a long-term career within a globally respected organisation.

Qualifications

• Naturally deliver exceptional, premium customer experiences.
• Have a genuine passion for luxury products and client relationships.
• Are motivated, results-driven, and thrive on achieving targets.
• Demonstrate professionalism, confidence, and strong communication skills.
• Embrace continuous learning and personal development.

Responsibilities

• Provide a refined, memorable, and client-first experience at every interaction.
• Build and nurture long-term relationships with clients and collectors.
• Develop a deep understanding of Rolex products, brand heritage, and craftsmanship.
• Consistently achieve and exceed individual and team sales targets.
• Maintain impeccable presentation standards in line with luxury retail expectations.
• Contribute to a collaborative, high-performing team environment.
• Participate in ongoing training to continuously elevate product knowledge and sales expertise.

Skills

Premium customer service

Client relationships

Luxury retail

Job description

As part of our continued expansion across Sydney, The Hour Glass is proud to announce the opening of abrand-new Patek Philippe boutique in the CBD.

We are seekingmotivated, polished, and service-driven Sales Associatesto join this exciting launch and become part of a high-performing luxury retail environment.

This is a rare opportunity to represent one of the world’s most iconic watch brands while building a long-term career within a globally respected organisation.

About the Role

As aSales Associate, you will play a key role in delivering an exceptional and highly personalised client experience.

You will:

• Provide a refined, memorable, and client-first experience at every interaction
• Build and nurture long-term relationships with clients and collectors
• Develop a deep understanding of Rolex products, brand heritage, and craftsmanship
• Consistently achieve and exceed individual and team sales targets
• Maintain impeccable presentation standards in line with luxury retail expectations
• Contribute to a collaborative, high-performing team environment
• Participate in ongoing training to continuously elevate product knowledge and sales expertise

As part of our continued expansion across Sydney, The Hour Glass is proud to announce the opening of abrand-new Patek Philippe boutique in the CBD.

We are seekingmotivated, polished, and service-driven Sales Associatesto join this exciting launch and become part of a high-performing luxury retail environment.

This is a rare opportunity to represent one of the world’s most iconic watch brands while building a long-term career within a globally respected organisation.

About the Role

As aSales Associate, you will play a key role in delivering an exceptional and highly personalised client experience.

You will:

• Provide a refined, memorable, and client-first experience at every interaction
• Build and nurture long-term relationships with clients and collectors
• Develop a deep understanding of Rolex products, brand heritage, and craftsmanship
• Consistently achieve and exceed individual and team sales targets
• Maintain impeccable presentation standards in line with luxury retail expectations
• Contribute to a collaborative, high-performing team environment
• Participate in ongoing training to continuously elevate product knowledge and sales expertise

Who We’re Looking For

The most successful individuals in our team are those who:

• Naturally deliver exceptional, premium customer experiences
• Have a genuine passion for luxury products and client relationships
• Are motivated, results-driven, and thrive on achieving targets
• Demonstrate professionalism, confidence, and strong communication skills
• Embrace continuous learning and personal development
• Bring a positive attitude, adaptability, and a strong work ethic
• Have an interest in watches and the world of horology (highly regarded, but not essential)

We welcome candidates from a variety of backgrounds includingluxury retail, high-end hospitality, hotels, automotive, and other client-focused industries.

About The Hour Glass

The Hour Glass is one of the world’s leading specialist watch retailers, with over 70 boutiques across the Asia Pacific region.

We are the official retailer for a carefully curated portfolio of prestigious brands including Rolex, Patek Philippe, Cartier, Bulgari, Hublot and Tudor.

With a growing presence across Australia and New Zealand, and continued expansion planned, we remain committed to shaping the culture of watch collecting and delivering exceptional client experiences.

Join Us

Whether you are at the beginning of your retail career or bringing established experience, this is your opportunity to be part of something exceptional.

If you are passionate about luxury, driven to succeed, and ready to build a long-term career -

Please note: due to the high volume of applications, only shortlisted candidates will be contacted.