Sales Associate - Full Time

Foot Locker, Inc.; Sydney; On-site; AUD 30,000 - 39,000; Full time

Job summary

Foot Locker, Inc. in Sydney is seeking a friendly Retail Sales Associate who loves sneakers and apparel and enjoys sharing enthusiasm with customers. You will help customers find the right products and contribute to a positive in-store experience.

Join a team that delivers excellent service, adapts to customer needs, and stays up-to-date on trends while supporting personal and store productivity goals.

Qualifications

• 0-3 years of retail experience.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results because of enthusiasm from interacting with customers and athletic products.
• Initiates completion of tasks or activities without necessary supervision.
• Flexible availability – including nights, weekends, and holidays.

Responsibilities

• Ensures high levels of customer satisfaction by being knowledgeable on all products and collaborating with coworkers to provide excellent sales service.
• Delivers sales, outstanding customer experience, and operational performance.
• Maintains personal and productivity goals.
• Connects with every customer by asking open-ended questions to assess needs.
• Learns and shares expertise of products and trends to fit customer needs.
• Maintains awareness of all product knowledge and current or upcoming trends.
• Contributes to a positive and inclusive work environment.

Skills

Customer engagement

Communication

Teamwork

Product knowledge

Sales service

Job description

Overview

You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• 0-3 year of retail experience
• Confident and comfortable engaging customersto deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays