Sales Associate - Full Time

Foot Locker; Cairns Regional; On-site; AUD 34,440 - 41,328; Part time

Job summary

Foot Locker is seeking a customer-oriented team member in Cairns Regional, Queensland. The ideal candidate will have a passion for athletic sneakers and apparel, with 0-3 years of retail experience. Responsibilities include ensuring high levels of customer satisfaction, delivering sales, and achieving productivity goals. Enjoy a positive team environment while connecting with customers. Candidates should have flexible availability, including nights and weekends. Join Foot Locker to share your enthusiasm for products and help create an excellent store experience.

Qualifications

• 0-3 years of retail experience required.
• Must be confident engaging customers.
• Flexible availability for shifts including nights and weekends.

Responsibilities

• Ensure customer satisfaction with product knowledge.
• Deliver sales and outstanding customer service.
• Maintain personal and productivity goals.
• Ask open-ended questions to assess customer needs.
• Maintain awareness of product trends.

Skills

Customer engagement

Retail knowledge

Sales service

Teamwork

Job description

Overview

You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• 0-3 year of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability - including nights, weekends, and holidays