Sales Associate - Full Time

Foot Locker; City of Whittlesea; On-site; AUD 45,000 - 60,000; Full time

Job summary

Foot Locker in Australia invites you to join our team as a retail sales associate. You will engage customers, share enthusiasm for athletic sneakers and apparel, and help them discover the right products while supporting team goals and store performance.

You’ll learn product trends, deliver excellent service, and contribute to a welcoming shopping environment with flexible availability including nights, weekends, and holidays.

Qualifications

• 0–3 years of retail experience.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results because of enthusiasm for interacting with customers and athletic products.
• Initiates completion of tasks without supervision.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Ensure high customer satisfaction by knowing products and teaming with coworkers to deliver service.
• Deliver sales, outstanding customer experience, and operational expectations.
• Maintain personal and productivity goals.
• Connect with every customer by asking open-ended questions to assess needs.
• Learn and share expertise of products and trends to fit customer needs.
• Maintain awareness of product knowledge and current trends.
• Contribute to a positive and inclusive work environment.

Skills

Customer engagement

Team collaboration

Sales oriented

Problem solving

Flexibility

Job description

Overview

You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• 0-3 year of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one’s enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability - including nights, weekends, and holidays