Sales Associate - Full Time

Footlocker; City Of Swan; On-site; AUD 40,000 - 60,000; Part time

Job summary

Foot Locker in Australia seeks a friendly retail team member with a passion for athletic sneakers and apparel. You will engage customers, share product knowledge, and help create an enjoyable in-store experience while working with teammates to reach personal and store goals.

You should be comfortable starting conversations, adapting to different customers, and keeping up-to-date with the latest styles and trends. Flexible availability including nights and weekends is preferred.

Qualifications

• 0–3 years of retail experience.
• Confident in engaging customers to deliver an elevated experience.
• Enthusiasm for athletic products and trends.
• Self-motivated and able to work with minimal supervision.
• Flexible availability including nights, weekends and holidays.

Responsibilities

• Provide knowledgeable product advice and excellent sales service.
• Deliver sales and outstanding customer experience.
• Maintain personal and productivity goals.
• Ask open-ended questions to assess customer needs.
• Learn and share expertise on products and trends.
• Contribute to a positive and inclusive work environment.

Skills

Customer service

Product knowledge

Teamwork

Communication

Job description

Overview

You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It's easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• 0-3 year of retail experience
• Confident and comfortable engaging customersto deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability - including nights, weekends, and holidays