Sales Associate: Elevate Customer Experience

Hibbett; Forest; On-site; AUD 16,653 - 23,718; Full time

Job summary

Hibbett Sports in Monroe NC seeks a Sales Associate to deliver friendly, knowledgeable service and promote merchandise. You will be part of the Operations team, helping customers, achieving sales targets, and contributing to a positive shopping experience.

The role requires 0-2 years in customer service, strong communication skills, and the ability to work in a fast-paced environment. No supervisory duties are listed for this position.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service to store guests per the service manuals.
• Promote and sell services and merchandise offered by the organization.
• Set and pursue sales goals, tracking personal performance and contributing to store targets.
• Follow all company policies, procedures, and standards across operations.
• Assist daily store operations, including work lists, shipments, and maintenance.
• Present merchandise to drive sales and respond to customer needs.
• Identify product opportunities and communicate issues to management.
• Attend staff meetings and trainings to stay informed on products and procedures.
• Protect company assets and financial information by following internal controls.

Skills

Customer service

Interpersonal skills

Fast-paced environment

Self-starter

Job description

Hibbett Sports in Monroe NC seeks a Sales Associate to deliver friendly, knowledgeable service and promote merchandise. You will be part of the Operations team, helping customers, achieving sales targets, and contributing to a positive shopping experience.

The role requires 0-2 years in customer service, strong communication skills, and the ability to work in a fast-paced environment. No supervisory duties are listed for this position.