Sales Assistant & Showroom Receptionist

Plus IT; Ballarat; On-site; AUD 55,000 - 65,000; Full time

Job summary

PlusIT in Ballarat is seeking a friendly, energetic Sales Assistant & Showroom Receptionist to welcome clients, coordinate communications and support the sales team.

You’ll help prepare quotes, proposals and presentations, manage CRM records and assist with marketing campaigns and events, ensuring a smooth customer journey.

If you love variety, enjoy a fast-paced ICT environment and value people-first service, this role offers a hands-on, collaborative workplace in regional Victoria.

Qualifications

• Excellent communication skills and a friendly demeanour.
• Organised with ability to manage multiple tasks and priorities.
• Proficient with Microsoft 365 and common business software.
• Experience in reception, administration or sales support is advantageous.

Responsibilities

• Welcome clients and visitors to PlusIT and direct them appropriately.
• Answer incoming calls and enquiries; connect customers with the right team members.
• Maintain the showroom and support sales proposals, quotes and presentations.
• Coordinate follow-ups, CRM records and sales documentation; assist marketing campaigns.

Skills

Excellent communication skills

Organised & detail-oriented

Microsoft 365 proficiency

Customer service orientation

Job description

Love People? Love Technology? Join PlusIT!

Sales Assistant & Showroom Receptionist

Be the Friendly Face and Organised Force Behind One of Regional Victoria's Leading ICT Teams

At PlusIT, we believe great technology starts with great people.

We're looking for an energetic, organised and customer-focused superstar to join our team as a Sales Assistant & Showroom Receptionist.

This is not your typical reception role.

One minute you'll be welcoming clients into our Ballarat showroom, the next you'll be helping our Sales Manager prepare a proposal, coordinating customer communications, supporting marketing initiatives, or helping our team deliver an exceptional customer experience.

If you're someone who loves variety, enjoys being at the centre of the action, and thrives on helping people, we'd love to meet you.

What You'll Be Doing

Creating Amazing First Impressions

You'll be the first smile our customers see and the first voice many hear.

• Welcome clients and visitors to PlusIT
• Answer incoming phone calls and enquiries
• Connect customers with the right team members
• Maintain our professional showroom environment
• You'll help keep our sales team organised, efficient and focused on building customer relationships.
• Assist the team to prepare quotes, proposals and presentations
• Coordinate customer follow-up activities
• Manage CRM records and sales documentation
• Assist with reporting and sales pipeline tracking
• Support marketing campaigns, events and promotions
• Liaise with customers and internal teams
• Coordinate meetings and customer engagements

Helping the Business Run Smoothly

You'll become an important part of our day-to-day operations.

• Assist internal teams with sales support tasks
• Help improve processes and customer experiences
• Contribute ideas and bring positive energy to the workplace

You'll Be a Great Fit If You...

• Love helping people.
• Have excellent communication skills.
• Enjoy being organised and keeping things on track.
• Have strong attention to detail.
• Are confident using Microsoft 365 and business software.
• Can manage multiple priorities without breaking a sweat.
• Take initiative and enjoy learning new things.
• Bring positivity, professionalism and a can-do attitude every day.

Previous experience in reception, administration, customer service or sales support is advantageous, but attitude and willingness to learn are just as important. Prior IT and or Telco experience will also be considered favourably.

What's In It For You?

Work Somewhere You'll Actually Enjoy

• Ballarat office and technology showroom
• Supportive and collaborative team culture
• Training and development opportunitiesExposure to the exciting technology industry
• Career growth pathways within a growing organisation
• Work alongside experienced leaders and sales professionals
• Be part of a team that genuinely values people, relationships and customer success

Why PlusIT?

At PlusIT, we're passionate about helping businesses use technology to achieve better outcomes.

We're proud to be one of regional Victoria's leading ICT providers, delivering innovative technology solutions backed by exceptional customer service.

People First

We value relationships, teamwork and supporting one another.

Customer Success

We go above and beyond to help our customers succeed.

Making an Impact

Every team member plays an important role in our success.

Ready to Join the Team?

If you're looking for a role where no two days are the same, where your contribution genuinely matters, and where you'll be surrounded by great people, we'd love to hear from you.