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Happytel is seeking a Smartphone Specialist/Sales Assistant to join our Geelong team. This role focuses on delivering exceptional customer service, demonstrating products, and helping customers maximize device features in a fast-paced retail environment.
You’ll assist with basic smartphone repairs, support the store manager in daily operations, and handle orders both in person and by phone while maintaining attractive visual merchandising and store presentation.
Company Description
Happytel is the global industry leader in mobile device accessories and repairs with over 20 years of experience and 63 stores across Australia and New Zealand.
As an exciting and innovative retailer, we are looking for a passionate and motivatedSmartphone Specialist/Sales Assistant that enjoys working in a dynamic team environment.
Job Description
Key Duties and Responsibilities
* Provide excellent customer service
* Demonstrate products and show customers how to maximize their features
* Provide basic smartphone repair service
* Assist the Manager in the day to day operations of the store
* Process orders in person and over the phone
* Maintain good visual merchandising and store presentation
Requirements
* A passion for customer service and sales achievement
* Interested