Sales Assistant - Canberra Centre & Tuggeranong ACT

Happytel Retail Group; North Canberra; On-site; AUD 40,000 - 56,000; Part time

Benefits offered by this job

Employee discounts

Sales/repair rewards programs

Training for advanced repair skills

Team-oriented culture

Job summary

Happytel is seeking a casual Smartphone Specialist/Sales Assistant to join our Canberra stores. You will deliver exceptional customer service, guide customers through device features, and support basic repair services.

Join a dynamic team at Happytel, Australia's industry leader in mobile accessories and repairs. You will work in a fast-paced retail environment, handling sales, POS transactions, and store merchandising while collaborating with the store manager to ensure smooth operations.

Qualifications

• Excellent customer service and sales drive.
• Strong team collaboration in a fast-paced retail environment.
• Excellent communication and interpersonal skills.
• Reliable with a consistent work ethic.
• Retail or sales experience is a plus, but enthusiasm to learn is valued.

Responsibilities

• Provide customers with a memorable shopping experience with guidance and solutions.
• Show customers how to maximise device features.
• Offer basic smartphone repair services and identify device issues.
• Collaborate with the store manager for day-to-day operations.
• Process orders in person and over the phone with strong POS skills.
• Maintain an attractive and organised store layout via visual merchandising.

Skills

Customer service

Team player

Communication skills

Reliability

Retail sales experience

POS proficiency

Tools

POS systems

Job description

Happytelis the global industry leader in mobile device accessories and repairs with over 30 years of experience and more than 50 stores across Australia and New Zealand.

As an exciting and innovative retailer, we are looking for a passionate and motivatedSmartphone Specialist/Sales Assistantthat enjoys working in a dynamic team environment.

Role:

Casual Smartphone Specialist (equivalent to sales assistant)

Wage:

$34.76 /hr (incl. casual loading - junior rates apply)

Location 1:

Kiosk EFK29, Canberra Centre, 148 Bunda St, Canberra City 2601 ACT

Location 2:

K0017 South.Point Tuggeranong, Cnr Anketell st & Reed St, Greenway ACT 2900

Key Duties and Responsibilities

• Provide our customers with a memorable shopping experience, offering expert guidance and solutions tailored to their needs.
• Show customers how to maximise their device's features, ensuring they get the most out of their technology.
• Offer basic smartphone repair services and help our customers identify their device issues and needs.
• Collaborate with the store manager to ensure the smooth day-to-day operation of the store.
• Efficiently process orders, both in person and over the phone, demonstrating strong point-of-sale (POS) skills for timely deliveries and enhanced customer satisfaction.
• Maintain an attractive and organised store layout through effective visual merchandising to enhance the shopping experience.

Requirements

• Passion for Excellence: A genuine desire to excel in delivering exceptional service and achieving sales targets.
• Team Player: Thrive in a team-oriented, fast-paced retail environment, working collaboratively with your colleagues to achieve success.
• Communication Skills: Possess strong interpersonal and communication skills to connect and engage with customers.
• Reliability: Demonstrate a dedicated work ethic, ensuring consistency and commitment to your role.
• Retail or Sales Experience: Previous retail or sales experience is a plus, but not mandatory – we welcome candidates with enthusiasm and willingness to learn!

What we can offer you

• Enjoy special discounts on our products.
• Earn extra rewards through our various campaigns based on sales and repair performance.
• Opportunities to attend training for more advanced repair skills and progress into higher-level or permanent roles.
• Join a close-knit team that values each member's contributions and collaborates with a shared purpose.

This is your chance to develop your career and be part of an amazing journey of transforming Australia's industry leader to become the best on the global stage. A fun and exciting challenge awaits!