Sales Assistant — Dynamic, Customer-First Retail

Smokemart & GiftBox; Ballarat; On-site; AUD 45,000 - 60,000; Full time

Job summary

Smokemart & Gift Box is seeking a Sales Assistant in Ballarat to deliver exceptional customer service and contribute to a fun, fast-paced retail environment. You will learn product knowledge across a broad range of tobacco and gifts, support in-store merchandising and help meet store budgets and KPI targets.

The role emphasizes a strong customer focus, accuracy with cash and EFTPOS, and adherence to WHS and security guidelines, with a Police Check required if you advance in the interview process.

Qualifications

• Customer-first mindset with sales focus.
• Experience in fast-paced retail.
• Willingness to learn product knowledge across pillars.
• Ability to work towards budgets and KPI targets.
• Police check required if shortlisted.

Responsibilities

• Provide high levels of customer service and build rapport with customers.
• Handle cash and EFTPOS transactions accurately.
• Learn and maintain product knowledge across all pillars of the business.
• Maintain store standards, assist with merchandising and presentation.
• Work towards budgets, targets and KPIs.
• Assist with stock control and quality management.
• Follow national legislation, WHS and security guidelines.

Tools

POS / EFTPOS

Job description

Smokemart & Gift Box is seeking a Sales Assistant in Ballarat to deliver exceptional customer service and contribute to a fun, fast-paced retail environment. You will learn product knowledge across a broad range of tobacco and gifts, support in-store merchandising and help meet store budgets and KPI targets.

The role emphasizes a strong customer focus, accuracy with cash and EFTPOS, and adherence to WHS and security guidelines, with a Police Check required if you advance in the interview process.