Sales Assistant - Customer-First Retail Pro

Smokemart & GiftBox; Yanchep; On-site; AUD 42,000 - 54,000; Full time

Job summary

Smokemart & GiftBox is seeking a Sales Assistant to deliver exceptional customer service and drive sales in a fast-paced retail environment. You will handle cash, learn product knowledge, and support stock and stock presentation while maintaining store standards.

The role emphasizes customer engagement, adherence to store policies, and teamwork to meet sales targets in a dynamic setting.

Qualifications

• Customer-first mindset for a busy sales environment.
• Ability to handle cash and EFTPOS securely and accurately.
• Learn and maintain knowledge across store pillars and products.
• Maintain high store standards and assist with merchandising.
• Contribute to stock control and quality management.
• Follow WHS and security guidelines.

Responsibilities

• Provide high levels of customer service and build rapport with customers.
• Demonstrate sound cash handling and EFTPOS operations.
• Learn product ranges and provide accurate information to customers.
• Maintain store presentation and merchandising standards.
• Support achievement of budgets, targets and KPIs.
• Assist with stock control and quality management.

Skills

Customer service

Cash handling

Product knowledge

Merchandising

Stock control

Team player

Job description

Smokemart & GiftBox is seeking a Sales Assistant to deliver exceptional customer service and drive sales in a fast-paced retail environment. You will handle cash, learn product knowledge, and support stock and stock presentation while maintaining store standards.

The role emphasizes customer engagement, adherence to store policies, and teamwork to meet sales targets in a dynamic setting.