Sales Assistant: Create a Fun, High-Energy Retail Experience

Smokemart and GiftBox (SMGB); Toowoomba Regional; On-site; AUD 40,000 - 52,000; Full time

Job summary

Smokemart & GiftBox Toowoomba North – Sales Assistant is a frontline retail role focusing on delivering exceptional customer service and smooth checkout experiences. You will contribute to a lively, busy store environment, supporting merchandising and daily standards.

The role emphasizes cash handling, accurate EFTPOS processing, and building product knowledge across all pillars of the business to meet sales targets and ensure customer satisfaction.

Qualifications

• Customer service-focused approach for a busy retail role.
• Experience with cash handling and EFTPOS transactions.
• Ability to learn product knowledge across pillars of the business.

Responsibilities

• Provide high levels of customer service and build rapport with customers.
• Handle cash and EFTPOS transactions accurately.
• Learn and maintain product knowledge across all pillars of the business.
• Maintain store standards, assist with merchandising and presentation.
• Work toward budgets, targets and KPI’s.
• Assist with stock control and quality management.
• Follow national legislation, WHS and security guidelines.

Skills

Customer service

Cash handling

POS / EFTPOS

Store merchandising

Stock control

Budgeting / KPIs

Product knowledge

Tools

POS system

Job description

Smokemart & GiftBox Toowoomba North – Sales Assistant is a frontline retail role focusing on delivering exceptional customer service and smooth checkout experiences. You will contribute to a lively, busy store environment, supporting merchandising and daily standards.

The role emphasizes cash handling, accurate EFTPOS processing, and building product knowledge across all pillars of the business to meet sales targets and ensure customer satisfaction.