Location: Sydney, NSW, AU
About The Opportunity
This is a rare opportunity to lead and shape the growth strategy for a significant customer portfolio, driving market share, customer acquisition, and revenue performance across both equipment and aftermarket solutions. As the Sales & Growth Manager, you will lead a high-performing regional sales team, develop strategic customer relationships, identify new business opportunities, and accelerate customer progression through the lifecycle. Combining commercial leadership, customer engagement, and market intelligence, you will play a pivotal role in delivering sustainable growth, building future strategic accounts, and strengthening the organisation's position as the partner of choice for customers across the region.
Key Responsibilities
- Drive market share growth by identifying, developing and converting new business opportunities across Caterpillar equipment, technology, services and aftermarket solutions.
- Build trusted customer relationships and proactively engage customers to understand their operational needs, deliver value-added solutions and create long-term growth opportunities.
- Develop and execute territory and account plans that support customer acquisition, customer progression and sustainable revenue growth.
- Maintain a disciplined sales pipeline, leveraging customer insights, CRM data and market intelligence to forecast opportunities and drive conversion outcomes.
- Identify conquest opportunities and emerging market trends, acting with initiative and commercial acumen to grow WesTrac's share of customer spend.
- Collaborate with technical specialists, product support, marketing and operational teams to deliver seamless customer experiences and integrated solutions.
- Represent WesTrac as a trusted advisor by demonstrating customer focus, building strong internal and external networks, navigating complex customer environments and consistently delivering on commitments.
Skills And Experience
- Considerable experience in sales, business development, account management or customer growth roles within construction, mining, industrial equipment or related industries.
- Demonstrated success in winning new business and growing market share through strategic customer engagement.
- Strong commercial acumen with experience managing sales pipelines, forecasting opportunities and delivering revenue targets.
- Proven ability to develop strategic account plans and manage complex opportunities involving multiple stakeholders.
- Highly developed relationship-building, negotiation and influencing skills, with the ability to engage customers at all levels.
- Experience using CRM systems, customer insights and market intelligence to drive sales performance and customer growth.
- Ability to collaborate effectively across teams and provide guidance, coaching or informal leadership to support business outcomes.
- Knowledge of Caterpillar products, aftermarket solutions or equipment lifecycle management is desirable but not essential.
Why WesTrac?
At WesTrac, we’re Made for More—more opportunity, more growth, and more impact. With a team of over 4,500 people nationally, we’re united by our care for each other, our passion for building a better tomorrow, and our commitment to continual evolution.
We invest heavily in your development, offering access to our in‑house RTO(50737), dedicated learning pathways, and hands‑on experience with the latest Cat® technology and future‑focused capabilities. As one of the world’s largest authorised Cat® dealers, you’ll be part of an industry leader shaping what’s next in mining and construction.
What We Offer
- Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts
- Health & Wellness – Discounted Health Insurance, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
- Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute
- Employee Referral Program - Opportunity to receive a referral bonus for applicable roles
- Additional Perks – Free parking, onsite café, bootcamp and yoga available at certain locations