Site Performance Specialist

WesTrac; Lake Cowal; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Relocation assistance

In-house training via WesTracInstitute

Job summary

WesTrac is seeking an experienced Asset Reliability Specialist/Engineer to join our Mining Support Team as a Site Performance Specialist, on-site at Cowal Mine. This is a full-time permanent role, working a 5/2 roster with relocation assistance available.

You will analyse CAT fleet data, identify underperforming assets, provide technical solutions, support wear management inspections, and help optimise total cost of ownership while pursuing aftermarket opportunities for WesTrac.

Qualifications

• Minimum 5 years’ post-trade experience on CAT equipment.
• Strong commercial acumen with the ability to identify and communicate sales opportunities to the Mining Support Manager.
• Familiarity with whole-of-life cost, Fleet Production Cost (FPC) and CAT system concepts (DBS, SIS, ET, SIMSi, TMI).
• Proven ability to troubleshoot equipment faults, analyse data and compile reports to drive performance improvement.
• Excellent customer relationship management and communication skills.
• Safety-first mindset with the ability to work autonomously or in a team on a 5/2 roster.

Responsibilities

• Build and maintain strong relationships with Caterpillar, the customer and internal stakeholders, acting as on-site liaison across Cowal and Wagga.
• Analyse fleet performance data to identify underperforming assets and provide timely technical solutions.
• Conduct wear management inspections and provide condition monitoring recommendations to optimise total cost of ownership.
• Collaborate with the customer to resolve unplanned downtime with on-site technical advice and warranty support.
• Review and recommend improvements to maintenance and operational practices; support lifecycle management and breakdown response coordination.
• Identify and develop aftermarket sales opportunities through regular customer engagement and fleet analysis.

Education

Mechanical Trade Certificate

Engineering degree

Tools

CAT DBS

CAT SIS

CAT ET

CAT SIMSi

CAT TMI

Job description

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WesTrac is seeking an experienced Asset Reliability Specialist/Engineer to join our Mining Support Team as a Site Performance Specialist,based on-siteatCowalMine Site.This is afull‑time, permanent opportunityworking Monday to Friday,with relocationassistanceavailable for candidates interested in joining us in the region.

Reporting to the Mining Support Manager, you will play a pivotal role in helpingour customermaximise the performance,reliability, and lowest total cost of ownership of their CAT fleet — while also identifying and progressing commercial and aftermarket sales opportunities on behalf of WesTrac. This position combineshigh‑qualitytechnical support, expert advice on equipment optimisation, andleveragingfleet performance data to drive continuous improvementand commercial valueacross site operations.

As a proactive andresults‑drivenSite Performance Specialist, you will bring strong analytical capability, exceptional communication skills, and acommercial instinctforidentifyingopportunities thatbenefitboth the customer relationship andWesTrac’sgrowth. You will be a part of a dynamic environment where collaboration, innovation, and customer focus are key.

Key Responsibilities

• Build andmaintainstrong relationships withour keycustomer,Caterpillarandinternal stakeholders, actingas the on-site technical liaison across Cowal and Wagga
• Analyse fleet performance data toidentifyunderperforming assetsand providetimely, effective technical solutions to equipment issues
• Conduct wear management inspections and provide condition monitoring recommendations to optimise total cost of ownership, supported byhigh-qualitytechnical reports
• Work closely with the customertoresolve unplanned downtime,providingon-site technical advice,troubleshootingand warranty support
• Review, assess, and recommend improvements to maintenance and operational practices, and supportcomponentlifecycle management and breakdown response coordination
• Identifyand develop aftermarket sales opportunities through regular customer engagement and fleet analysis, referring qualified opportunities to the Mining Support Manager to support business growth

Skills and Experience

• Mechanical Trade Certificate (or tertiary qualification in Engineering) plus a minimum of 5 years’ post-trade experience on Cat equipment
• Sound commercial acumen,with the ability toidentifyandclearly communicate sales and aftermarket opportunities to the Mining Support Manager
• Strong understanding of whole-of-life cost, Fleet Production Cost (FPC) and equipment application, with familiarity with CAT systems (DBS, SIS, ET,SIMSi, TMI) an advantage
• Demonstrated high-levelcustomerrelationship managementandadvanced communication skills
• Provenability to troubleshoot equipment faults, analyse data and compile reports to drive performance improvement
• A strong safety-first mindset, with the ability to work autonomously or within a team across a 5/2 roster

Why WesTrac?

At WesTrac,we’reMade for More—more opportunity, more growth, and more impact. With a team of over 4,500 peoplenationally,we’reunited by ourcarefor each other, ourpassionfor building a better tomorrow, and our commitment to continualevolution.

We invest heavily in your development, offering access toourin‑houseRTO(50737),dedicated learning pathways, andhands‑onexperience with the latest Cat® technology andfuture‑focusedcapabilities. As one of the world’s largest authorised Cat® dealers,you’llbe part of an industry leader shapingwhat’snext in mining and construction.

What we offer

• Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles,Petbarn, Virgin, HOYTS & Crown. Purchased leave program and RDO options available
• Health & Wellness – Discounted Health Insurance, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family
• Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute
• Employee Referral Program - Opportunity to receive a referral bonus for applicable roles
• Additional Perks – Free parking, onsite café,bootcampand yoga available at certain locations

Successful applicants will be required to complete a satisfactory National Criminal History Check & Medical as part of the recruitment process.

At WesTrac, our primary focus is our people. As we look to the future,we’refocused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture.