Sales Advisor

Cosmetic Professional Institute Of Australia; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Large discounts on treatments and skin

Career progression opportunities

Great team culture

Free on-site parking

Monday - Friday

Training provided

Grow your sales career

Vibrant company culture

Job summary

CPD Institute of Australia, Melbourne, is seeking a driven Course Advisor to join our sales team. You will manage inquiries from Doctors, Nurses and Dentists interested in our courses, and guide them through suitable options via phone, email and live chat to support enrolments.

You should have strong communication, a customer-service mindset, and proven sales experience in healthcare or education. This weekday, on-site role offers training, a collaborative culture and opportunities for career

Qualifications

• A proven ability to hold mature conversation showing level of care.
• A great attitude with excellent Customer Service.
• Sales experience is preferable.
• A desire to want to help others.
• Excellent written & verbal communication.
• A good work ethic, attitude & want to grow your own career as well as helping others.
• Microsoft Office skills.
• Previous experience in a fast-paced sales environment with demonstrated achievement of KPIs is essential.
• Motivated and passionate about consultative selling and an interest in education.
• Effective time management and prioritisation skills, along with a demonstrated ability to work under pressure.
• As a team player with a 'can-do' attitude, the ability to work both independently and in a team environment.
• CRM Database user experience - Manychat looked on favorably.
• Motivated and goal-oriented

Responsibilities

• Helping Doctors, Nurses and Dentists who have registered interest in finding out more about the courses we provide.
• Advising them through a thorough consultation process about suitable courses.
• Provide an excellent level of service & care to our students.
• Carry out all tasks outlined by management in a timely and efficient manner.
• Carry out any potential follow up needs of students who have enrolled.
• Use your sales skills to connect with prospective students via phone, email and live chat.
• Provide accurate course information and advice.
• Manage enquiries and prospective students through our database and social media.
• Provide a consultative approach about suitable courses, identifying opportunities for up-selling.
• Data entry into CRM for accurate record keeping
• Administration duties relative to student onboarding
• Adhoc tasks as required

Skills

Sales experience

Customer service

Communication

CRM experience

Microsoft Office

Team player

Self-motivated

Tools

CRM systems

Job description

CPD Institute of Australia is an established leader in cosmetic injectables training, known for delivering high-quality and boutique training across Australia, while predominately Melbourne. We train Doctors, Nurses and Dentists Australia wide and are looking for another driven individual who would thrive professionally within this environment. As our business continues to expand, we are searching for a vibrant and confident salesperson to help!

If you are ready to be challenged and want to make a difference, then come and join our Sales Team! If you are a self-motivated, results-oriented individual who thrives in a fast-paced environment, we want to hear from you. This is a wonderful opportunity to join CPD Institute of Australia, a training institute in the cosmetic injectables and skin rejuvenation space.

• Do you have experience in sales, with a background in healthcare or education?
• Are you motivated by achieving and closing sales?
• Do you have an interest in breaking into the education space and help others succeed in their career journey?

We have an exciting opportunity for a driven individual to join our Course Advisory Team. We are seeking a highly motivated and results-driven individual to join our dynamic sales team. As a Course Advisor, you will be responsible for manage driving sales growth, and expanding our customer base.

Our culture is built around collaboration and teamwork with a clear vision and end goal, and we are looking to grow our team with another driven sales representative who enjoys helping others on their educational journey. We are a creative and fun team, looking for a likeminded person who is wanting to join our vibrant and dynamic team!

The role

• Helping Doctors, Nurses and Dentists who have registered interest in finding out more about the courses we provide
• Advising them through a thorough consultation process about suitable courses
• Provide an excellent level of service & care to our students
• Carry out all tasks outlined by management in a timely and efficient manner
• Carry out any potential follow up needs of students who have enrolled
• Use your sales skills to connect with prospective students via phone, email and live chat.
• Provide accurate course information and advice.
• Manage enquiries and prospective students through our database and social media
• Provide a consultative approach about suitable courses, identifying opportunities for up-selling
• Data entry into CRM for accurate record keeping
• Administration duties relative to student onboarding
• Adhoc tasks as required

Skills/Qualifications

• A proven ability to hold mature conversation showing level of care
• A great attitude with excellent Customer Service
• Sales experience is preferable
• A desire to want to help others
• Excellent written & verbal communication
• A good work ethic, attitude & want to grow your own career as well as helping others
• Microsoft Office skills
• Previous experience in a fast-paced sales environment with demonstrated achievement ofKPIs is essential
• Motivated and passionate about consultative selling and an interest in education
• Effective time management and prioritisation skills, along with a demonstrated ability to work under pressure
• As a team player with a "can-do" attitude, the ability to work both independently and in a team environment.
• CRM Database user experience - Manychat looked on favorably
• Motivated and goal-oriented

Opportunities & Benefits

Our goal is to create a workplace that fosters creativity, collaboration, and innovation, where our employees feel valued and inspired to reach their full potential.

• Large discounts on all treatments and skincare products
• A diverse role with plenty of career progression opportunities in a rapidly expanding company
• A great team culture
• Free on-site parking
• Monday - Friday
• Relative training provided
• A real chance to grow your sales career
• A fantastic company culture with high performing teams

About you

You will enjoy a dynamic role and thrive exploring the opportunities to apply your sales talents to a variety of work - working alongside the Marketing team. You will have excellent time management and organisational skills, proven experience in a similar role, willingness to learn, collaborate and positively contribute to the team’s culture.

To be successful in this role, you will:

• have excellent written and verbal communication skills (accuracy in spelling and grammar is a must);
• be a confident self-starter;
• be flexible and able to prioritise; and
• be a good cultural fit, comfortable working in a high-performing, yet relaxed and fun team environment.
• have a high degree of proficiency (intermediate level) with the Microsoft Office suite is essential. Prior experience with Active Campaign, Canva, will be highly regarded, but not essential.

You're passionate about marketing and are looking for a dynamic and rewarding career, we would love to have you join our team.