Product Business Development Manager & Trainer

Silk Laser; Sydney; On-site; AUD 90,000 - 140,000; Full time

Job summary

MediAesthetics is seeking a Product Business Development & Training Manager to drive product growth across South Australia and Western Australia. You will train clinics, coach teams, and deliver education across MediAesthetics private label skincare brands, building relationships with Clinic Managers, Franchise Partners and Operations BDMs.

The role combines skincare knowledge with sales strategy, using insights to identify growth opportunities, develop campaigns, and support clinics to achieve

Qualifications

• Strong presentation, facilitation and coaching skills with ability to engage diverse audiences.
• Demonstrated track record of achieving sales targets and turning insights into actions.
• Flexible to travel regularly throughout South Australia and interstate as required.

Responsibilities

• Manage the SA and WA territory to achieve product sales targets using data and reporting tools.
• Coach and support clinic teams to strengthen consultations, retail sales and customer outcomes.
• Develop targeted growth and recovery strategies for clinics to improve performance and maximise opportunities.
• Maintain a proactive clinic visit schedule and support campaigns, promotions, merchandising and Local Area Marketing initiatives.

Skills

Presentation skills

Coaching

Influencing

Sales targets

Relationship building

Education

Certificate IV or Diploma in Beauty Therapy

Certificate IV in Training and Assessment

Tools

MS Office

Reporting tools

Job description

Product Business Development Manager & Trainer

At MediAesthetics, our people are at the heart of delivering exceptional experiences for our customers.

We are looking for an experienced and passionate Product Business Development & Training Manager to drive sales growth, strengthen clinic performance and deliver exceptional product and retail sales education across South Australia and Western Australia.

Reporting to the Product Sales and Education Manager, you will play a key role in supporting our clinic network to maximise product sales, build team capability and create exceptional customer experiences across our MediAesthetics private label skincare brands.

About the role

As the Product Business Development & Training Manager, you'll combine your passion for skincare, education and sales to drive product growth and build clinic team capability. Working closely with Clinic Managers, Franchise Partners and Operations BDMs, you'll deliver engaging training, coaching and sales support across your territory.

You'll use sales insights to identify opportunities, develop growth strategies and support clinic teams to achieve their targets. Most importantly, you'll build trusted relationships that inspire teams, strengthen retail performance and deliver exceptional customer experiences.

Key responsibilities include:

• Manage the South Australian & Western Australian territory to achieve product sales targets, using sales data and reporting tools to identify opportunities and drive performance.
• Build strong relationshipswith Clinic Managersand teams, providingcoaching and supportto strengthen consultations, retail sales andcustomer outcomes.
• Develop targeted growthand recovery strategiesfor clinics, witha focus onimproving underperformanceand maximising salesopportunities.
• Maintain a proactiveclinic visit scheduleand support campaigns, promotions, merchandisingand Local AreaMarketing initiatives todrive engagement andsales.

Education, Training &Coaching

• Deliver engaging face-to-face andvirtual product, skincareand treatment training, adapting your approachto different audiencesand learning styles.
• Coach and supportclinic teams tobuild product knowledge, consultation and retailsales skills, includingonboarding and targetedtraining based onperformance needs.
• Develop engaging trainingresources and digitalcontent to supportproduct launches, campaignsand ongoing educationacross the MediAestheticsnetwork.
• Support online consultations, training programs andproduct education initiatives, maintaining accurate trainingrecords and contributingto continuous improvement.
• Maintain an outcomes-focused approach to all territory activities, with a clear focus on achieving sales targets.
• Regularly follow up with clinics and provide timely updates on campaigns, promotions and product initiatives.
• Use clinic performance data to identify opportunities for growth and develop clear action plans.
• Work collaboratively with internal teams to ensure sales, education and operational strategies are aligned.
• Share territory insights, performance updates and key actions with the Product Sales and Education Manager, General Manager and Operations BDMs.

Stakeholder Engagement

• Build strong, trusted relationships with clinic teams, internal stakeholders, Franchise Partners, distributors and third-party partners.
• Maintain clear, proactive communication on training, sales opportunities, performance and follow-up actions across your territory.
• Provide timely and professional support on product, training and clinic queries, while keeping your Manager informed of priorities, performance and opportunities.
• Represent MediAesthetics professionally at relevant industry events, conferences, trade shows and media opportunities.

Industry Engagement & Compliance

• Stay current withskincare, aesthetics, retailand education trends, attending relevant training, industry events, tradeshows and conferencesas required.
• Represent MediAestheticsprofessionally at industryand media opportunities, including product treatmentsand information sessionswhen required.
• Uphold MediAesthetics' values, policies and Codeof Conduct, ensuringall activities meetrelevant legislative andregulatory requirements.
• Maintain a highlevel of professionalism, integrity and accountabilitywhen representing thebusiness and workingwith customers andstakeholders.

About you

You're a confident, engaging skincare professional who combines strong product knowledge with a commercial mindset and a passion for helping clinic teams succeed. You enjoy being out in the field, building relationships, coaching teams and turning insights into sales results.

You'll bring:

• 2-3 years' experience in field-based sales, business development or education, ideally within beauty, skincare or aesthetics.
• Strong presentation, facilitation, coaching and influencing skills, with the ability to engage diverse audiences.
• A proven ability to achieve sales targets and turn performance insights into action.
• Strong digital skills, including Microsoft Office and reporting tools.
• Certificate IV or Diploma in Beauty Therapy and Certificate IV in Training and Assessment.
• Flexibility to travel regularly throughout South Australia and interstate as required.

This is an exciting opportunity to join a growing aesthetics and skincare business and play a key role in driving the performance and capability of our clinic network across South Australia and Western Australia.

You will have the opportunity to combine your passion for skincare and education with your commercial and relationship-building skills, working closely with clinic teams and a broad range of stakeholders across the business.

If you are passionate about skincare, love educating and coaching others, and are motivated by seeing teams and businesses grow, we would love to hear from you.