Sales Consultant

Australian Fitness Academy; Melbourne; Hybride; AUD 55 000 - 75 000; Plein temps

Résumé du poste

The Australian Fitness Academy is seeking a Sales Consultant for a full-time hybrid role based in Caulfield South, VIC, with some work-from-home flexibility.

You will engage prospective students via phone, email and online channels to understand goals and recommend suitable fitness qualifications and development programs, manage inquiries, conduct consultations, and guide applicants through enrollment while recording details in the CRM.

Qualifications

• Strong sales-focused abilities and experience in education/fitness sales.
• Customer-facing capabilities to deliver a positive experience for prospective students.
• Excellent communication skills, both verbal and written.
• Experience with CRM or enrollment management systems.
• Ability to work in a hybrid environment and meet targets.
• Relevant qualifications in sales, business, fitness, or related field beneficial but not essential.

Responsabilités

• Engage prospective students via phone, email, and online channels to understand goals and recommend suitable fitness qualifications and development programs.
• Manage inbound and outbound inquiries, conduct consultations, and guide applicants through enrollment while maintaining CRM records.
• Meet sales targets and follow up leads; provide timely course information and support decision-making.
• Collaborate with marketing and student support teams to improve conversion and retention.
• Represent the Academy professionally at events or information sessions when needed.

Connaissances

Sales consulting

Customer service

Communication skills

CRM familiarity

Formation

Sales or fitness-related qualification

Outils

CRM systems

Description du poste

Company Description Australian Fitness Academy has been delivering nationally recognized fitness qualifications for over 30 years, enabling learners to study from anywhere in Australia or overseas. The Academy provides extensive student support services to guide individuals through their courses and into rewarding careers in the fitness industry. In addition to core qualifications, it offers professional development courses and short workshops to help fitness professionals continually update their skills and maintain industry registration. The Academy partners with a wide range of organizations, including Employment Service Providers, secondary schools, sporting clubs, and fitness centers, creating strong industry relationships that support work placement and employment opportunities for students.

Role Description The Sales Consultant is a full-time hybrid role based in Caulfield South, VIC, with some flexibility to work from home. This role involves engaging prospective students via phone, email, and online channels to understand their goals and recommend suitable fitness qualifications and professional development programs. The Sales Consultant will manage inbound and outbound inquiries, conduct consultations, and guide individuals through the enrollment process while maintaining accurate records in CRM systems. Day-to-day responsibilities include following up leads, providing clear and timely course information, supporting applicants through decision-making, and collaborating with marketing and student support teams to improve conversion and retention. The role also requires meeting sales targets, contributing feedback to enhance the student experience, and representing the Academy professionally at events or information sessions when needed.

Qualifications

• Strong sales-focused abilities, including Sales Consulting and Consulting skills to identify learner needs and recommend appropriate courses.
• Customer-facing capabilities, such as Customer Service and Customer Satisfaction skills, to deliver a positive and supportive experience for prospective and current students.
• Excellent Communication skills, both verbal and written, to clearly explain course options and engage a diverse range of learners and partner organizations.
• Prior experience in education, training, or fitness-related sales is highly regarded, along with familiarity with CRM or enrollment management systems.
• Ability to work effectively in a hybrid environment, manage time and priorities, and meet individual and team-based targets.
• Relevant qualifications in sales, business, fitness, or a related field are beneficial but not essential if supported by strong experience.