Sales Admin

BiiGGA; City of Brisbane; On-site; AUD 55,000 - 70,000; Full time

Job summary

BiiGGA is seeking a detail‑oriented administrator to support the sales and broker networks in Brisbane. This role handles accreditation, verifications, database accuracy, and day‑to‑day tasks that keep the sales and credit teams talking to customers and brokers rather than chasing paperwork.

You will maintain Excel and CRM records, respond to inquiries, and help with reporting. There is genuine scope to grow into marketing tasks over time for the right person.

Qualifications

• Strong administration skills required.
• Attention to detail essential; spot missing documents and duplicates.
• Proficient in Excel; pivot tables/filters a plus.
• Clear written communication for emails to brokers and customers.
• Marketing interest and ability to contribute to social content can grow in role.

Responsibilities

• Broker accreditation: process applications end to end and issue communications.
• Verification and checks of customers and brokers within required turnaround times.
• Customer and broker administration: handle inquiries, portal/app questions, escalation as needed.
• Data and records: maintain broker and customer database in Excel and CRM; ensure accuracy.
• Reporting support: prepare recurring lists, trackers and activity reports for the sales team.
• Marketing and social: support broker EDMs, LinkedIn and social activity; potential to expand this area.
• Compliance and conduct: follow privacy and credit policy; handle customer information securely.

Skills

Strong administration skills

Attention to detail

Excel skills

Written communication

Marketing interest

Tools

CRM

Job description

You keep the commercial engine running. This desk handles the administration behind the sales channel and the customer base: accreditations, verifications, database accuracy, and the day to day tasks that keep the sales team and credit team talking to customers and brokers rather than chasing paperwork. It is a broad role with a lot of variety. If you have an interest in marketing, social media or content, there is genuine scope to build that into the job over time.

Key responsibilities

Broker accreditation. Process accreditation applications end to end: check documents, verify industry association or aggregator membership and professional indemnity insurance, set up records and issue the welcome communications.

Verification and checks. Complete customer and broker verification tasks accurately and inside the required turnaround.

Customer and broker administration. Handle inbound queries, document requests, portal and application questions, and escalate what needs escalating.

Data and records. Maintain the broker and customer database in Excel and the CRM. Clean, current, no duplicates, no gaps.

Reporting support. Prepare recurring lists, trackers and activity reports for the sales team and the BDMs.

Marketing and social. Support broker EDMs, LinkedIn and social activity, events and collateral. This can grow into a larger part of the role for the right person.

Compliance and conduct. Operate within privacy obligations, credit policy and BiiGGA values. Handle customer information with care in every system.

About you

Strong administration skills. You are organised, you work to a list, and things do not fall through the cracks.

Attention to detail. You notice the missing document, the wrong ABN and the duplicate record before anyone else does.

Working Excel skills. Sorting, filtering, formulas and basic pivot tables. You are comfortable living in a spreadsheet.

Good written communication. Emails to brokers and customers that read professionally the first time.

Marketing interest is a bonus. LinkedIn, social content, EDM or Canva experience will be put to good use and can be built into the role.

Full Australian working rights.

About us

BiiGGA is an Australian working capital lender and part of the Attvest Group. We fund established Australian businesses from $10,000 to $500,000, same day, with repayments that flex with trading. Our Merchant Cash Advance and Business Term Advance products reach customers directly and through a growing national broker and aggregator channel. This role sits in the commercial team, which owns growth across the broker, referral and direct channels.

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