Telequip is an established technology and telecommunications solutions provider based in Cairns, delivering IT, cloud, communications, connectivity and business technology solutions to organisations across Far North Queensland.
Our solutions cover managed IT support, cloud services, business internet, phone systems, networking, Wi-Fi, conferencing, GPS and telematics, hardware and complete business technology solutions.
We believe successful sales comes from understanding the customer's requirements, recommending the right solution and working closely with our technical and operational teams to deliver what has been promised.
We operate with established sales, quoting, approval and operational processes. We value people who are experienced, professional, accountable and able to listen, learn and work effectively as part of a team.
About the role
We are seeking an experienced IT & Technology Solutions Sales Representative to join Telequip in Cairns, QLD.
This is a full-time, on-site position and is specifically suited to someone with previous experience selling IT, telecommunications, managed services, cloud or business technology solutions.
This is not a general retail sales or entry-level sales position.
You will be responsible for developing new opportunities, working with our existing customer base, identifying customer requirements and putting together appropriate technology solutions.
The role provides the opportunity to sell across a broad portfolio including IT support services, managed services, cloud solutions, Microsoft services, business internet, phone systems, networking, Wi-Fi, hardware, GPS/telematics, conferencing solutions and bundled technology services.
You will also have the opportunity to identify and work on larger projects and suitable business and government tender opportunities.
We are looking for someone who can bring sales experience to the business while also working within Telequip' s established processes, responsibilities and approval structures.
Key responsibilities
- Identify, develop and convert new B2B technology sales opportunities
- Proactively prospect for new customers through calls, networking, referrals and business development activities
- Work with existing Telequip customers to identify additional technology requirements and opportunities
- Listen carefully to customer requirements before recommending products or solutions
- Sell managed IT support and ongoing IT service agreements
- Develop opportunities for Microsoft, cloud, cybersecurity, backup and related technology services
- Sell business internet solutions including NBN, fibre, enterprise connectivity and other suitable connectivity services
- Develop business phone system, VoIP, SIP and unified communications opportunities
- Identify networking, business Wi-Fi and technology infrastructure requirements
- Sell GPS, vehicle tracking and telematics solutions
- Develop video conferencing and meeting room technology opportunities
- Create bundled solutions combining IT, internet, telecommunications, hardware and cloud services
- Identify suitable tenders and larger project opportunities and assist with preparing responses
- Prepare professional quotations, proposals and solution presentations
- Work with technical staff to scope more complex customer requirements
- Maintain accurate customer, opportunity and activity information within the company's CRM
- Consistently follow up assigned open opportunities and maintain an active sales pipeline
- Work towards agreed sales targets and KPIs
- Follow company pricing, quoting, approval and sales processes
- Maintain appropriate profitability and commercial standards when developing solutions
- Build professional, long‑term relationships with customers
- Work collaboratively with management, technical, service and administration teams to ensure successful delivery
What we're looking for
- Previous IT, telecommunications or technology solution sales experience is required
- Demonstrated experience selling B2B technology products, projects or recurring services
- Experience with managed IT services, cloud, Microsoft 365, telecommunications, internet, VoIP, networking or similar solutions is highly regarded
- Ability to understand a customer's business requirements and translate them into an appropriate technology solution
- Proven ability to develop opportunities and progress them through to close
- Strong communication, presentation and relationship-building skills
- Experience preparing professional quotations and proposals
- Ability to communicate confidently with business owners, managers and other decision-makers
- Commercial awareness and an understanding of margins, recurring revenue and solution profitability
- Experience using CRM systems and maintaining accurate sales records
- Strong follow-up and pipeline management skills
- Ability to manage multiple opportunities and priorities
- A customer‑focused and solutions‑oriented approach
- Ability to work independently while remaining part of a structured team environment
- Ability to listen to instructions and follow established company processes
- Ability to accept direction, coaching and constructive feedback professionally
- Ability to work within defined responsibilities, approval processes and management decisions
- A respectful and collaborative approach when working with colleagues
- Ability to raise ideas or differences of opinion constructively and professionally
- Willingness to follow an agreed decision once a direction or process has been established
- Accountability for individual activities, customer commitments and sales results
- A valid driver's licence is advantageous for customer meetings and site visits within the Cairns region
- Welcomes ideas and contributes to constructive, professional discussions
- Listens to direction and respects agreed management decisions
- Follows established company policies, procedures and sales processes
- Respects clearly defined roles, responsibilities and approval processes
- Is experienced while remaining coachable and open to feedback
- Works collaboratively and respectfully as part of a team
- Raises concerns or different views in an appropriate and constructive manner
- Once a decision is made, supports the agreed direction and focuses on execution
- Takes accountability for their responsibilities, commitments and results
- Understands that working outside agreed company processes or repeatedly disregarding reasonable directions is not compatible with this role
What we offer
- Telequip offers the opportunity to sell a much broader range of solutions than a traditional single‑product sales position.
- Rather than being restricted to one technology, you will have the ability to develop complete customer solutions across IT support, cloud, internet, telecommunications, networking, hardware, conferencing and other business technologies.
- We offer a competitive salary package based on experience together with a performance‑based incentive structure.
- You will work alongside experienced technical and operational staff who can assist with designing and delivering more complex customer solutions.
- For the right salesperson, this provides the opportunity to build substantial long‑term customer relationships, recurring revenue and larger technology projects.
Please note: This position requires previous relevant technology sales experience and is not intended as an entry‑level sales role.