SaaS Solutions Consultant (Hybrid) - Sydney/NSW

Ideagen; Sydney; Hybrid; AUD 70,000 - 95,000; Full time

Job summary

Ideagen is seeking an Associate Solution Consultant in Sydney or Thornton, NSW, to support configuration and delivery of software solutions. This role offers a hybrid work pattern and a collaborative, problem-solving environment where you will contribute to project outcomes alongside Project Managers and Solution Consultants.

The ideal candidate has an eye for detail, strong problem-solving skills, and an interest in SaaS delivery.

Qualifications

• Experience configuring, testing and documenting software solutions.
• Familiar with collaborating with PMs and consultants on project outcomes.
• Willingness to learn in a hybrid, process-driven environment.
• Experience in customer support or software delivery is beneficial.

Responsibilities

• Support the configuration of software solutions based on defined requirements.
• Assist with system setup, validation and testing activities; produce clear documentation.
• Identify and escalate risks, issues or gaps where appropriate.
• Collaborate with Project Managers and Solution Consultants to achieve successful outcomes and share knowledge.

Skills

Attention to detail

Problem solving

Communication skills

SaaS interest

Process adherence

Customer support experience

Job description

Ideagen is seeking an Associate Solution Consultant in Sydney or Thornton, NSW, to support configuration and delivery of software solutions. This role offers a hybrid work pattern and a collaborative, problem-solving environment where you will contribute to project outcomes alongside Project Managers and Solution Consultants.

The ideal candidate has an eye for detail, strong problem-solving skills, and an interest in SaaS delivery.