Rural Retail Sales & Customer Experience Specialist

Nutrien Ag Solutions - Australia; Hamilton; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Remuneration package

Incentive programs

Purchased leave

Nutrien Day

Community partnerships

Company mission

Training & development

Job summary

Nutrien Ag Solutions is seeking a customer-focused Retail Associate to enhance relationships with local farmers, trade customers, and general shoppers. You will work in-store and by phone to provide expert product guidance, process sales, manage inventory, and support promotions.

The role requires a positive, proactive attitude, willingness to learn all aspects of retail operations, and a valid driver’s license (forklift ticket desirable). Join a team committed to supporting Australian farmers.

Qualifications

• A passion for customer service with a positive attitude.
• Interest or experience in farming and agriculture.
• Previous retail sales or customer service experience.
• Ability to nurture and sustain strong customer relationships in a fast-paced environment.
• Willingness to learn all aspects of retail operations and use SAP.
• Current driver’s license; forklift ticket desirable.

Responsibilities

• Assist customers with product questions and pricing, in-store and by phone.
• Manage inventory, orders, deliveries, and dispatches using store systems.
• Process counter sales, payments, and inquiries.
• Follow safety protocols and maintain a clean, hazard-free environment.
• Support promotions, signage, and displays to boost product visibility.
• Greet customers warmly and keep the store welcoming.
• Load/unload deliveries and prepare orders for dispatch.
• Occasionally deliver products directly to farms.

Skills

Customer service

Retail sales

SAP

Driver's license

Forklift ticket (Desirable)

Strong communication

Tools

SAP

Job description

Nutrien Ag Solutions is seeking a customer-focused Retail Associate to enhance relationships with local farmers, trade customers, and general shoppers. You will work in-store and by phone to provide expert product guidance, process sales, manage inventory, and support promotions.

The role requires a positive, proactive attitude, willingness to learn all aspects of retail operations, and a valid driver’s license (forklift ticket desirable). Join a team committed to supporting Australian farmers.