Rostering & Operations Pro – Aged Care Support

Helping Hand Aged Care; Adelaide; On-site; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Salary packaging up to $15,899 per y

Meal and Entertainment Card $2,650 tax

Discounted private health insurance

Employee Assistance Program (EAP)

Fitness Passport Program

Discounted gym memberships

Job summary

Helping Hand Aged Care is seeking an Operations Support Officer – Rostering/Scheduling to join our Salisbury South team. You will develop and maintain staff rosters across our home care services, adjust schedules in real time, and support service administration to ensure smooth delivery of care.

The role operates across a seven-day roster with shifts between 7am and 8pm, requiring flexibility for morning, afternoon and evening shifts.

Qualifications

• Completion of Certificate III or IV in Business Administration, or equivalent experience.
• Proficiency in Microsoft Office applications and confidence using cloud-based technologies.
• Knowledge of rostering or scheduling software.

Responsibilities

• Develop and maintain accurate staff rosters using rostering systems.
• Respond to changes in availability, leave, and service needs in real-time.
• Liaise with internal teams to ensure staffing aligns with client requirements.
• Monitor and report on roster efficiency, gaps, and trends.
• Support service administration in key service streams.

Skills

Strong communication

Organisational skills

Ability to manage multiple priorities

Education

Certificate III or IV in Business Administration

Tools

Microsoft Office

Cloud-based technologies

Rostering software

Job description

Helping Hand Aged Care is seeking an Operations Support Officer – Rostering/Scheduling to join our Salisbury South team. You will develop and maintain staff rosters across our home care services, adjust schedules in real time, and support service administration to ensure smooth delivery of care.

The role operates across a seven-day roster with shifts between 7am and 8pm, requiring flexibility for morning, afternoon and evening shifts.