Rostering Officer - Major Events

MSS Security; Melbourne; Sur place; AUD 60 000 - 85 000; Plein temps

Résumé du poste

MSS Security is seeking an experienced Rostering Coordinator – Major Events to support high-volume rostering for summer major events and a new events contract. This role is critical in coordinating large-scale resourcing to ensure continuity of service delivery, operational efficiency, and high-quality outcomes during peak event periods.

You will join the Major Events team in a fast-paced environment, coordinating rosters, managing leave and coverage, and ensuring accurate staffing data and

Qualifications

• Experience rostering large staffing groups with short notice changes.
• Strong workforce coordination and resourcing skills.
• Experience using rostering systems (Rolecall or similar).
• High attention to detail and ability to work under pressure.
• Full Australian working rights.
• Experience in security, events, or facilities industries.

Responsabilités

• Coordinate and manage large-scale rostering for major events and event-based contracts.
• Support resourcing for summer major events and new contract.
• Maintain and update rosters in Rolecall (or equivalent system).
• Monitor coverage for leave, vacancies and unplanned absences.
• Liaise with Operations and Major Events stakeholders to ensure staffing requirements are met.
• Support optimisation of rosters to balance service delivery and cost efficiency.
• Assist with reporting on overtime, roster variances and coverage gaps.
• Ensure accurate staffing data, including licence and training compliance.
• Support continuity of service during high-volume and time-critical periods.
• Flexibility to work additional hours is essential, including potentially on weekends.

Connaissances

Rostering large staffing

Workforce coordination

Rostering systems

Attention to detail

Under pressure

Stakeholder communication

Australian working rights

Major events experience

Security/events industry

Cost optimization awareness

Outils

Rolecall

Description du poste

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at

Job Summary

MSS Security is seeking an experienced Rostering Coordinator – Major Events to support high-volume rostering for summer major events and a new events contract. This role is critical in coordinating large-scale resourcing to ensure continuity of service delivery, operational efficiency, and high-quality outcomes during peak event periods.

About the Role

This is an initial 3-month positioncreated to support increased operational demand across major summer events and a new major events contract.

You will work closely with the Major Events team in a fast-paced, deadline-driven environment where accuracy, responsiveness and strong rostering capability are critical to success.

Job Description (Key Responsibilities)

• Coordinate and manage large-scale rostering for major events and event-based contracts
• Support resourcing for summer major events and new contract
• Maintain and update rosters in Rolecall (or equivalent system)
• Monitor coverage for leave, vacancies and unplanned absences
• Liaise with Operations and Major Events stakeholders to ensure staffing requirements are met
• Support optimisation of rosters to balance service delivery and cost efficiency
• Assist with reporting on overtime, roster variances and coverage gaps
• Ensure accurate staffing data, including licence and training compliance
• Support continuity of service during high-volume and time-critical periods
• Flexibility to work additional hours is essential, including potentially on weekends

Skills & Experience

• Demonstrated experience in rostering large staffing groups, with short notice changes
• Strong understanding of workforce coordination and resourcing
• Experience using rostering systems (e.g. Rolecall or similar)
• High attention to detail and strong organisational skills
• Ability to work under pressure in a fast-paced operational environment
• Strong communication and stakeholder coordination skills
• Full Australian working rights
• Experience supporting major events or high-volume operations
• Experience in security, events, facilities or similar service-based industries
• Understanding of operational cost drivers (overtime, leave and coverage optimisation)

Master Licence Number: 409-987-30S

Essential:

• Demonstrated experience in rostering large staffing groups, with short notice changes
• Strong understanding of workforce coordination and resourcing
• Experience using rostering systems (e.g. Rolecall or similar)
• High attention to detail and strong organisational skills
• Ability to work under pressure in a fast-paced operational environment
• Strong communication and stakeholder coordination skills
• Full Australian working rights

Desirable:

• Experience supporting major events or high-volume operations
• Experience in security, events, facilities or similar service-based industries
• Understanding of operational cost drivers (overtime, leave and coverage optimisation)

About the Company

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at

Job Summary

MSS Security is seeking an experienced Rostering Coordinator – Major Events to support high-volume rostering for summer major events and a new events contract. This role is critical in coordinating large-scale resourcing to ensure continuity of service delivery, operational efficiency, and high-quality outcomes during peak event periods.

About the Role

This is an initial 3-month positioncreated to support increased operational demand across major summer events and a new major events contract.

You will work closely with the Major Events team in a fast-paced, deadline-driven environment where accuracy, responsiveness and strong rostering capability are critical to success.

Job Description (Key Responsibilities)

• Coordinate and manage large-scale rostering for major events and event-based contracts
• Support resourcing for summer major events and new contract
• Maintain and update rosters in Rolecall (or equivalent system)
• Monitor coverage for leave, vacancies and unplanned absences
• Liaise with Operations and Major Events stakeholders to ensure staffing requirements are met
• Support optimisation of rosters to balance service delivery and cost efficiency
• Assist with reporting on overtime, roster variances and coverage gaps
• Ensure accurate staffing data, including licence and training compliance
• Support continuity of service during high-volume and time-critical periods
• Flexibility to work additional hours is essential, including potentially on weekends

Skills & Experience

• Demonstrated experience in rostering large staffing groups, with short notice changes
• Strong understanding of workforce coordination and resourcing
• Experience using rostering systems (e.g. Rolecall or similar)
• High attention to detail and strong organisational skills
• Ability to work under pressure in a fast-paced operational environment
• Strong communication and stakeholder coordination skills
• Full Australian working rights

Essential:

• Demonstrated experience in rostering large staffing groups, with short notice changes
• Strong understanding of workforce coordination and resourcing
• Experience using rostering systems (e.g. Rolecall or similar)
• High attention to detail and strong organisational skills
• Ability to work under pressure in a fast-paced operational environment
• Strong communication and stakeholder coordination skills
• Full Australian working rights

Desirable:

• Experience supporting major events or high-volume operations
• Experience in security, events, facilities or similar service-based industries
• Understanding of operational cost drivers (overtime, leave and coverage optimisation)