Administration Officer

BaptistCare; City Of Albany; On-site; AUD 39,000 - 44,000; Part time

Benefits offered by this job

Discounted gym memberships

Novated car leasing

Health & wellbeing support

Job summary

BaptistCare is seeking an organised and customer-focused Administration Officer for our 85-bed Residential Aged Care facility in Busselton, with a base in Albany. The role supports day-to-day operations and keeps residents at the centre of care.

Roster is Monday to Friday, 8:30am–4:00pm, with no weekend shifts. Candidates should have admin or reception experience and be proficient in Word/Excel, delivering high‑quality administrative support.

Qualifications

• Experience in administration or reception.
• Proficient in Word, Excel, and admin systems.
• Strong communication and interpersonal skills.
• Ability to manage competing priorities.
• Customer‑focused and team‑oriented.
• Alignment with BaptistCare values.

Responsibilities

• First point of contact for incoming calls and visitors.
• Manage administrative aspects of resident admissions and discharges, including applications and wait lists.
• Process accounts receivable/payable, place purchase orders, and manage office supplies.
• General administration: filing, mail, data entry, word processing, minute taking, photocopying.
• Maintain records to meet internal/external reporting requirements.
• Liaise with internal stakeholders for travel, accommodation, and catering bookings.
• Develop and improve administrative processes.
• Ensure compliance with Occupational Safety and Health policies and BaptistCare’s Code of Conduct.
• Actively contribute to continuous quality improvement.

Skills

Administration experience

Microsoft Word

Microsoft Excel

Communication skills

Prioritization

Customer-focused

Job description

• Part-time opportunity available | Monday to Friday (no weekends)
• Based at our Residential Aged Care facility in Albany
• Join a supportive, values-driven team making a meaningful difference in the lives of older Australians

About the Role:

BaptistCare is seeking an organised and customer-focused Administration Officer to join our 85-bed Residential Aged Care facility in Busselton. In this role, you will support the smooth day-to-day operations of the site while ensuring our residents remain at the centre of everything we do.

Roster:

Monday to Friday, 8:30am - 4:00pm (no weekends)

Key Responsibilities

• First point of contact for incoming calls and visitors.
• Manage administrative aspects of resident admissions and discharges, including applications and wait lists.
• Process accounts receivable/payable, place purchase orders, and manage office supplies.
• General administration: filing, mail, data entry, word processing, minute taking, photocopying.
• Maintain records to meet internal/external reporting requirements.
• Liaise with internal stakeholders for travel, accommodation, and catering bookings.
• Develop and improve administrative processes.
• Ensure compliance with Occupational Safety and Health policies and Baptistcare’s Code of Conduct.
• Actively contribute to continuous quality improvement.

About You

• Experience in administration or reception
• Proficient in Microsoft Word, Excel, and admin systems
• Strong communication and interpersonal skills
• Ability to manage competing priorities
• Customer‑focused and team‑oriented
• Alignment with BaptistCare values

Why Join Us?

At BaptistCare, we value our people and create a positive, inclusive workplace. We offer:

• Hourly rate of $27.77 - $32.20 (depending on experience)
• Competitive salary + tax‑free salary packaging
• Discounted gym memberships & novated car leasing
• Health & wellbeing support: free counselling, spiritual care, nutrition advice
• Career development: study assistance up to $3000/year + LinkedIn Learning

About Us

BaptistCare is a leading purpose‑led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.

Successful candidates will be subject to a variety of background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre‑employment medical.

BaptistCare - Transforming lives by expressing the love of Christ.