Rostering Coordinator — Aged Care & Disability Services

Ark Care Partners; Melbourne; On-site; AUD 65,000 - 80,000; Full time

Job summary

Ark Care Partners is seeking a Community Aged Care and Disability Rostering Coordinator to join our team. This full-time, office-based role is located in Cranbourne West, Melbourne, with Monday to Friday work on a rotating roster between 8:00 am and 5:30 pm.

You will develop and maintain rosters for community aged care and disability support services, allocate resources based on client needs and staff availability, and communicate schedules to clients and stakeholders.

Qualifications

• Previous experience desirable in rostering or scheduling, preferably in the aged care or disability support sector.
• Valid Working With Children Check and NDIS Worker Screening Clearance.
• Strong organisational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced and dynamic environment.

Responsibilities

• Develop and maintain accurate rosters for community aged care and disability support services.
• Efficiently allocate resources based on client needs, staff availability, location and service requirements.
• Ensure timely communication of schedules to clients, support staff and other relevant stakeholders.
• Liaise with clients, relevant internal/external departments and their families to understand their needs and preferences.
• Proactively address scheduling conflicts and changes, providing timely solutions and updates.
• Foster positive relationships with clients to enhance their overall experience with our services.
• Ensure compliance with relevant regulations, policies, and procedures in rostering and scheduling activities.
• Maintain accurate and up-to-date records of client schedules, staff availability, and other relevant information.
• Refer to process manual and provide feedback for continuous improvement to line managers.
• Monitor and refer any incoming communications to relevant departments.

Skills

Organisational skills

Time-management

Communication skills

Interpersonal skills

Fast-paced environment

Tools

Rostering software

Microsoft Office

Job description

Ark Care Partners is seeking a Community Aged Care and Disability Rostering Coordinator to join our team. This full-time, office-based role is located in Cranbourne West, Melbourne, with Monday to Friday work on a rotating roster between 8:00 am and 5:30 pm.

You will develop and maintain rosters for community aged care and disability support services, allocate resources based on client needs and staff availability, and communicate schedules to clients and stakeholders.