Rostering Coordinator

Uniting; Unanderra; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

NFP salary packaging up to $18,550

U Rewards

Fitness Passport

Supportive, inclusive workplace

Option to purchase additional leave

Employee Referral Program - $500 per成功

Job summary

Uniting NSW.ACT is recruiting a Roster Scheduler to oversee rostering, workforce administration and payroll support for our residential aged care service in Unanderra, NSW. You’ll develop accurate rosters, analyse workforce data and provide timely reporting to support informed decisions.

You will work with a supportive team to ensure rosters are compliant, confidential and accessible, while coordinating with the Workforce Coordinator and responding to staff and resident needs with professional

Qualifications

• Typically, this role requires a Certificate III in Business Administration, Customer Service or equivalent rostering experience

Responsibilities

• Manage day-to-day rostering for staff including updates, changes and compliance
• Prepare and maintain roster reports and support payroll processes
• Collaborate with the Workforce Coordinator to ensure rosters are current and accessible
• Respond to internal and external enquiries, including staff and residents’ families
• Organise meetings, training sessions and take minutes as required
• Process invoices accurately and in a timely manner
• Ensure confidentiality, privacy and compliance with Uniting policies and legislation
• Communicate effectively with people from diverse backgrounds

Skills

Roster scheduling

Payroll support

Workforce reporting

CRM systems

Rostering software

Microsoft Office

Communication

Attention to detail

Multitasking

Organisational skills

Education

Certificate III in Business Administration or Customer Service or rostering experience

Tools

CRM systems

Rostering software

Work Smart Dynamics

Job description

• Full time, Fixed term contract until 8/2/27.


• Uniting Farmborough located in Unanderra, NSW.


• Supportive and collaborative position with access to benefits like NFP Salary Packaging!

About the opportunity

As our Roster Scheduler, you’ll play a vital role in keeping our residential aged care service running smoothly and efficiently. You’ll take ownership of rostering, workforce administration and payroll support, helping to ensure our teams are in there to deliver exceptional care.

You’ll be responsible for developing and maintaining accurate, compliant and accessible rosters, while analysing workforce data and providing timely reporting on key rostering metrics to support informed decision-making.

You will contribute to Uniting’s person-centred approach by supporting staff, residents, and families through efficient, professional and confidential rostering practices.

Key responsibilities

• Manage day-to-day rostering for staff including updates, changes and compliance


• Prepare and maintain roster reports and support payroll processes


• Collaborate with the Workforce Coordinator to ensure rosters are current and accessible


• Respond to internal and external enquiries, including staff and residents’ families


• Organise meetings, training sessions and take minutes as required


• Process invoices accurately and in a timely manner


• Ensure confidentiality, privacy and compliance with Uniting policies and legislation


• Communicate effectively with people from diverse backgrounds

Qualifications

Typically, this role requires a Certificate III in Business Administration, Customer Service or equivalent rostering experience

Skills & experience

• Proven experience in rostering for 100+ staff (essential)


• Experience supporting payroll and workforce reporting


• Strong computer skills with systems such as CRM, rostering software, and Work Smart Dynamics highly regarded


• Excellent communication and customer service skills


• Strong attention to detail and ability to multitask


• Well-developed organisational and time management skills


• Advanced proficiency in Microsoft Outlook, Teams, and Office suite


• Ability to problem-solve, negotiate, and manage competing priorities

Creating a better future for you

Our people are at the heart of everything we do. At Uniting, you’ll be supported to grow and develop through learning opportunities, flexibility, and great benefits.

What we offer you

• A rewarding career with a leading human services organisation


• Up to $18,550 NFP salary packaging


• Access to U Rewards with exclusive discounts


• Fitness Passport - live your best life


• Supportive, inclusive and collaborative workplace


• Option to purchase additional leave


• Employee Referral Program - $500 per successful referral

Who is Uniting?

Uniting NSW.ACT is a leading human services organisation inspired by the mission of the Uniting Church. We provide care and support across all stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting is a Child Safe Organisation, committed to the safety, wellbeing and inclusion of children and young people.

Empowered by diversity

At Uniting, inclusion isn’t just something we value - it's how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.

What to expect

Employment with Uniting is subject to:

• National Police Check


• Pre-employment screening


• Reference checks

We encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.