Workforce Manager

Uniting; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Up to $18,550 NFP salary packaging available

Access to U rewards program with exclusive discounts

Flexible work hours for work-life balance

Affordable access to Fitness Passport

Opportunities for professional growth

Job summary

Uniting is seeking a Workforce Manager in Sydney to lead strategic workforce planning and ensure optimal team alignment for client care. This role involves managing a team of Roster Officers, collaborating with stakeholders, and improving service delivery in the community care sector. Applicants should have a relevant degree and extensive experience in workforce planning.

Qualifications

• At least 6 years’ experience in workforce planning.
• Strong leadership and strategic skills.
• Solid background in managing large, dynamic workforces.

Responsibilities

• Developing and managing a long-term workforce supply plan.
• Overseeing forward rostering practices.
• Monitoring key workforce performance metrics.

Skills

Leadership

Strategic Planning

Communication

Stakeholder Engagement

Workforce Efficiency

Education

Bachelor’s degree in business or related field

Job description

Monday, 12 May 2025

At Uniting, we’re committed to enabling people to live the life they choose at home and in their community. We’re seeking a Workforce Manager to lead our strategic workforce planning and ensure the right people are in the right place at the right time – so that every client receives consistent, person-centred care.

You’ll lead a team of Roster Officers and work closely with senior stakeholders across Home and Community Care to align workforce supply with organisational needs, new service demand, and long-term strategy. If you're someone who thrives on making things work better, sees the big picture, and wants to make a difference in the lives of older Australians – we want to hear from you.

Your day-to-day will include:

• Developing and managing a long-term workforce supply plan that supports future growth.
• Overseeing forward rostering practices to maximise workforce efficiency and reduce travel time.
• Collaborating with sales and service delivery teams to forecast workforce demand and ensure readiness for new clients.
• Monitoring key workforce performance metrics and using data to inform decision-making.
• Leading initiatives that continuously improve service delivery and align with Uniting’s broader strategy.
• Embedding WHS best practices and fostering a safe, inclusive and respectful working environment.
• Coaching, developing, and resourcing your team to deliver exceptional work and grow in their roles.
• Partnering with the Head of H&CC and Transformation to turn strategic goals into tactical plans.
• Staying on top of industry trends and regulatory changes to keep Uniting ahead of the curve.

What you’ll bring:

• A bachelor’s degree in business or a related field – or equivalent experience.
• At least 6 years’ experience in workforce planning, with strong leadership and strategic skills.
• A solid background in managing large, dynamic workforces – ideally in community or aged care.
• Demonstrated experience in rostering/scheduling and improving workforce efficiency.
• Excellent communication and stakeholder engagement skills.
• A knack for bringing people together and leading through influence.
• A strong understanding of the Home and Community Care environment.

For a copy of the position description please contact Bless Panis via email at [e-mail]

How to apply:

We’d love to hear what drew you to Uniting and this opportunity.

Please include a cover letter with your CV — applications that include a cover letter outlining your motivation and fit for the role will be treated favourably.

What We Offer You

• A rewarding career with a leading human services organisation.
• Up to $18,550 NFP salary packaging available.
• Access to our U rewards program with exclusive discounts.
• Flexible work hours for work-life balance.
• Affordable access to Fitness Passport— discounted gym memberships to support your best life.
• A supportive and inclusive and collaborative work environment.
• Opportunities for professional growth.

Uniting contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. Our purpose is to inspire people, enliven communities and confront injustice.

We provide support for people through all ages and stages of life, with a focus on those experiencing disadvantage and vulnerability.

We acknowledge the Sovereignty of First Nations people over the lands of Australia and are committed to meaningful change so that First Nations people are strong, thriving and self-determining.

Uniting is a Child Safe Organisation, committed to the safety, wellbeing and inclusion of children and young people. We are proud of the diversity of our people and always welcome everyone, exactly as they are.