Rostering Consultant

Healthcare Australia; Adelaide; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Birthday Leave

Health Insurance Discount

Extra Leave

Salary Packaging

Study Support

Hybrid Work after 6 months

Job summary

Healthcare Australia is seeking an Operations Consultant to join its Workforce team in Australia. You will manage rostering and temporary shift placements, build strong client and candidate relationships, and contribute to smooth daily operations with practical problem-solving.

The role emphasizes customer service excellence, teamwork and the ability to work across hybrid arrangements after six months. You’ll be supported by a values-driven organisation offering workplace flexibility and

Qualifications

• Experience in a customer service, rostering, sales or recruitment environment.
• Strong customer service and relationship management skills.
• Excellent verbal and written communication.
• Problem-solving and lateral-thinking approach with strong organisational abilities.
• Proficient in MS Office and able to work independently and collaboratively.

Responsibilities

• Respond promptly and professionally to inbound calls from clients and candidates.
• Build and maintain strong, lasting relationships with clients and candidates.
• Place new and existing candidates into suitable work shifts.
• Solve complex rostering challenges and provide practical solutions.
• Contribute to business growth via reverse marketing and proactive candidate engagement.

Skills

Customer service

Rostering

Relationship management

Communication skills

Problem solving

Team collaboration

Tools

MS Office

Job description

Healthcare Australia (HCA) is the leading healthcare recruitment solutions provider of nursing staff, aged/disability care workers and medical specialist placements in Australia with operations in every state and territory.

Job Description

We are looking for an Operations Consultant to join our Workforce team. In this role, you’ll be at the heart of our operations, managing rostering and temporary shift placements while building strong relationships with clients and candidates. You will contribute to the smooth running of daily operations and support the growth of our business through innovative problem-solving and client engagement.

Day to day!

• Respond promptly and professionally to inbound calls from clients and candidates.
• Build and maintain strong, lasting relationships with clients and candidates.
• Place new and existing candidates into suitable work shifts.
• Solve complex rostering challenges and provide practical solutions.
• Contribute to business growth via reverse marketing and proactive candidate engagement.

Lets talk about you!

We’re looking for someone with experience in a customer service, rostering, sales, or recruitment environment, strong customer service and relationship management skills, excellent verbal and written communication, and a problem-solving, lateral-thinking approach with strong organisational abilities, who is proficient in MS Office, can work independently and collaboratively.

Why you’ll love working with us!

• Birthday Leave – because you deserve a paid day off to celebrate you
• Health Benefits– up to 10% off NIBPrivate Health Insurance
• Extra Leave - additional leave options.
• Salary Packaging – including novated leasing with Smart Group
• Study Support – financial assistance for work-related education
• Hybrid work -potential hybrid arrangements after 6 months.

At HCA we are committed to embracing diversity and committed to providing a safe working environment.