Roster Officer – Community Services (Remote & Flexible)

Life Without Barriers; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging benefits

Monthly rostered days off

Flexible work from home options

Fitness Passport access

Optional Monthly Rostered Days Off

Job summary

Life Without Barriers is a leading social purpose organisation with a mission to support people across Australia. We are seeking a Roster Officer to manage live rosters, respond to real-time staffing changes and ensure service continuity while minimising overtime and agency reliance.

This is a full-time parental leave contract through to 7 June 2027, with flexible work from home options. You will work Monday to Friday, 6am–6pm on a rotating roster, collaborating with stakeholders to align

Qualifications

• Previous rostering experience.
• Experience rostering for community services roles highly desirable.
• Ability to work independently and as part of a team.
• Experience in managing competing priorities within fast paced environment.
• Working knowledge of workforce management principles, HSE, awards and roster optimisation.
• A collaborative approach, experience partnering with a range of stakeholders to optimise a best fit workforce for clients.

Responsibilities

• Ensure rosters reflect client service agreements and match workers based on skills, interests and capability.
• Work with stakeholders to understand Service Agreements, client needs and Support Worker availability.
• Monitor and adjust published rosters to respond to service changes and staff availability.
• Build positive relationships and collaborate with stakeholders who support clients to ensure efficient, effective and sustainable rostering solutions.
• Routinely utilise established mechanisms including rostering system/s, technical solutions and documentation systems.
• Respond to ad hoc changes required by clients and workers by adjusting rosters and communicating with stakeholders.
• Participate in cross-stream support activities, which may include assisting with forward planning rostering on a regular or adhoc basis.
• Support roster publication planning and contribute known impacts to the Forward Planning team.

Skills

Rostering experience

Community rostering

Independent & team work

Priorities management

Workforce management

Stakeholder collaboration

Job description

Life Without Barriers is a leading social purpose organisation with a mission to support people across Australia. We are seeking a Roster Officer to manage live rosters, respond to real-time staffing changes and ensure service continuity while minimising overtime and agency reliance.

This is a full-time parental leave contract through to 7 June 2027, with flexible work from home options. You will work Monday to Friday, 6am–6pm on a rotating roster, collaborating with stakeholders to align