Roster Officer

Life Without Barriers; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging benefits

Monthly rostered days off

Flexible work from home options

Fitness Passport access

Optional Monthly Rostered Days Off

Job summary

Life Without Barriers is a leading social purpose organisation with a mission to support people across Australia. We are seeking a Roster Officer to manage live rosters, respond to real-time staffing changes and ensure service continuity while minimising overtime and agency reliance.

This is a full-time parental leave contract through to 7 June 2027, with flexible work from home options. You will work Monday to Friday, 6am–6pm on a rotating roster, collaborating with stakeholders to align

Qualifications

• Previous rostering experience.
• Experience rostering for community services roles highly desirable.
• Ability to work independently and as part of a team.
• Experience in managing competing priorities within fast paced environment.
• Working knowledge of workforce management principles, HSE, awards and roster optimisation.
• A collaborative approach, experience partnering with a range of stakeholders to optimise a best fit workforce for clients.

Responsibilities

• Ensure rosters reflect client service agreements and match workers based on skills, interests and capability.
• Work with stakeholders to understand Service Agreements, client needs and Support Worker availability.
• Monitor and adjust published rosters to respond to service changes and staff availability.
• Build positive relationships and collaborate with stakeholders who support clients to ensure efficient, effective and sustainable rostering solutions.
• Routinely utilise established mechanisms including rostering system/s, technical solutions and documentation systems.
• Respond to ad hoc changes required by clients and workers by adjusting rosters and communicating with stakeholders.
• Participate in cross-stream support activities, which may include assisting with forward planning rostering on a regular or adhoc basis.
• Support roster publication planning and contribute known impacts to the Forward Planning team.

Skills

Rostering experience

Community rostering

Independent & team work

Priorities management

Workforce management

Stakeholder collaboration

Job description

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

Empowering people with disability to live life the way they choose is at the heart of how Life Without Barriers has operated for over 25 years. This is an exciting opportunity to join our team and continue this mission.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

As a Roster Officer you will support the disability operational team by managing live rosters, responding to real-time staffing changes and ensuring service continuity while minimising overtime and agency reliance and maintaining service quality.

The successful candidate must have previous experience in a rostering role with experience within community services rostering highly desirable.

This is a full-time parental leave contract through to 7 June 2027 which can work from home or one of our offices across Australia.

You will work across Monday to Friday between the hours of 6am to 6pm on a rotating roster (no public holidays).

Key responsibilities

• Ensure rosters reflect client service agreements and match workers based on skills, interests and capability.
• Work with stakeholders to understand Service Agreements, client needs and Support Worker availability.
• Monitor and adjust published rosters to respond to service changes and staff availability.
• Build positive relationships and collaborate with stakeholders who support clients to ensure efficient, effective and sustainable rostering solutions.
• Routinely utilise established mechanisms including rostering system/s, technical solutions and documentation systems.
• Respond to ad hoc changes required by clients and workers by adjusting rosters and communicating with stakeholders.
• Participate in cross-stream support activities, which may include assisting with forward planning rostering on a regular or adhoc basis.
• Support roster publication planning and contribute known impacts to the Forward Planning team.

Skills & Experience

• Previous rostering experience
• Experience rostering for community services roles highly desirable
• Ability to work independently and as part of a team
• Experience in managing competing priorities within fast paced environment
• Working knowledge of workforce management principles, HSE, awards and roster optimisation.
• A collaborative approach, experience partnering with a range of stakeholders to optimise a best fit workforce for clients.

Successful candidates will be required to clear probity checks including National Criminal History Record Check.

• Join one of Australia’s largest and leading social-purpose organisations
• Excellent salary packaging benefits and monthly rostered days off
• Flexible work from home options
• Access to Fitness Passport (excluding NT)
• Optional Monthly Rostered Days Off

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.

Applications close midnight on Wednesday the 21st of October 2026