Roster and Workflow Coordinator/Radiology Support Officer

iDx; Western Australia; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Flexible working

Work from home where appropriate

Career development

Employee wellbeing

Job summary

Integral Diagnostics (IDX Group) is seeking a Hybrid Co-ordinator to manage Radiologist rosters and support teleradiology operations across Australia. The role focuses on rostering, workflow management and ensuring smooth service delivery with flexibility for remote work and weekend coverage.

You will collaborate with Radiologists, operations teams and IT to balance workloads, resolve issues, and maintain accurate reporting schedules.

Qualifications

• Experience in rostering, workforce coordination or similar roles in healthcare.
• Strong organisational and time-management skills with the ability to manage multiple priorities.
• Excellent attention to detail and confidentiality when handling patient data.

Responsibilities

• Coordinate and maintain Radiologist rosters to ensure reporting coverage.
• Monitor workflows and assist with allocation of Radiologist workloads.
• Manage roster changes, leave, availability and coverage requirements.
• Collaborate with Radiologists, Operations, IT and other stakeholders to resolve issues.
• Provide timely support to Radiologists and ensure reports meet turnaround expectations.
• Handle incoming calls and perform worklist management with load balancing.
• Investigate incomplete examinations and critical results notifications.
• Provide broader administrative and operational support as required.

Skills

Roster coordination

Workforce coordination

Healthcare administration

Radiology support

Stakeholder communication

Problem solving

Job description

Hybrid Co-ordinator Role: Roster and Workflow Coordinator and Radiology Support Officer

About the Role

We have an exciting opportunity for a highly organised and proactive Roster and Workflow Coordinator and Radiology Support Officer to join our IDXt team in a hybrid role.

Based in Western Australia, with options to work remotely across a flexible roster with at least 1 weekend shift per fortnight.

This is a key coordination role supporting our Radiologists and ensuring effective rostering, workflow management and day-to-day service delivery across our teleradiology operations.

Working closely with Radiologists, operational leaders and internal teams, you will coordinate reporting coverage, respond to changing workflow requirements and help ensure our services run smoothly.

Key responsibilities include:

• Coordinate and maintain Radiologist rosters to ensure appropriate reporting coverage across IDXt services.
• Monitor reporting workflows and assist with the allocation and coordination of Radiologist workloads.
• Proactively manage roster changes, leave, availability and coverage requirements.
• Work collaboratively with Radiologists, Operations, IT and other internal and external stakeholders to resolve issues and maintain effective service delivery.
• Provide timely support to Radiologists, assist with queries and ensure we report studies within turnaround expectations.
• Answering incoming calls.
• Worklist management – actively monitoring reporting lists, load balancing based on skillset and location when multiple radiologists rostered.
• Investigating and following up incomplete examinations and critical results notifications.
• Provide broader administrative and operational support as required.

About You

You are a highly organised and dependable coordinator who thrives in a busy environment where priorities can change quickly. You’ll be confident communicating with medical professionals and internal stakeholders while maintaining a high level of accuracy, professionalism and confidentiality.

You will ideally bring:

• Previous experience in rostering, workforce coordination, support, healthcare administration or a similar coordination role.
• Strong organisational and time-management skills with the ability to manage multiple competing priorities.
• Excellent attention to detail and a commitment to maintaining accurate records.
• Strong interpersonal and communication skills with the confidence to build effective relationships with a diverse range of stakeholders.
• A proactive, solutions-focused approach and the ability to respond calmly to changing operational requirements.
• Strong computer and administrative skills.
• The ability to work independently while contributing to a collaborative team environment.
• Previous experience within healthcare, medical imaging or radiology will be highly regarded.
• Experience with medical credentialing, accreditation or Radiologist administration would be advantageous.

Why Join IDX?

At Integral Diagnostics, we believe in building a healthier world, one patient at a time. You’ll join a supportive and collaborative team while being part of one of Australasia’s leading diagnostic imaging providers.

We offer:

• A supportive and collaborative team environment.
• Flexible working arrangements, including the ability to work from home where appropriate.
• Job stability within an established and growing healthcare organisation.
• Ongoing learning and career development opportunities across the IDX Group.
• Employee benefits and wellbeing initiatives.
• The opportunity to work closely with Radiologists and operational teams across a dynamic teleradiology service.
• A varied role where your coordination and problem-solving skills can make a genuine impact on service delivery.

About Us

Integral Diagnostics (IDX Group) is a leading provider of diagnostic imaging services across Australia and New Zealand, delivering high-quality healthcare through our network of established medical imaging brands.

IDXt is the teleradiology division of Integral Diagnostics, providing specialist radiology reporting services and supporting the delivery of quality diagnostic imaging across our network.

Backed by the strength of the broader IDX Group, our IDXt team works closely with Radiologists across Australia and internationally to provide responsive, high-quality reporting services.

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world, by delivering the best health outcomes one patient at a time.