Room Attendants - Recruitment Day

Mantra Group; Gold Coast City; On-site; AUD 37,000 - 94,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

ALL Loyalty Program

Job summary

Accor is hiring casual Room Attendants for the Gold Coast properties. You will clean guest rooms, restock supplies, and ensure safety and privacy for guests. Training is provided, with opportunities to join a diverse, supportive team in a leading hospitality company.

Compensation features a base rate with daily/weekly loadings, and flexible weekend/public holiday shifts to fit your availability. This role offers advancement potential across Accor's extensive portfolio worldwide.

Qualifications

• Previous experience in cleaning or hotel housekeeping is a plus, training provided.

Responsibilities

• Thoroughly clean guest rooms, including changing linens, bathrooms, and surfaces.
• Maintain clean and restocked housekeeping trolleys.
• Follow safety and chemical handling protocols.
• Respect guest privacy and security.
• Report maintenance issues promptly.

Skills

Customer service

Attention to detail

Time management

Team collaboration

Reliability

Flexibility

Job description

We are Accor, a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally. Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passion for service and achievement beyond limits. Building on the strength of our teams, we personalise expert solutions to break new ground and reimagine hospitality to inspire new ways to experience the world.

Join Us for Our Housekeeping Recruitment Day!

When:

Tuesday, 27th October 2026

Where:

Surfers Paradise

What to expect:

Learn about Accor, participate in a speed interview, and complete a short, hands‑on practical test.

The Opportunity:

We are recruiting for casual Room Attendants to fill multiple vacancies across our incredible portfolio of properties on the Gold Coast. During your speed interview, we will work with you to determine which property fits you best based on your location, availability, and preferences!

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond physical tasks; you will collaborate harmoniously within our team and assist guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of our famous hospitality.

Casual loading on all hourly rates! Base rate of $27.08. With Loadings: Monday - Friday $33.85ph, Saturday $40.62ph, Sunday $47.39ph and Public Holidays $67.70ph!

Property Matchmaking

Work at a Gold Coast location that suits you best!

Culture

Join a highly supportive, fun, and diverse team environment with endless career growth opportunities across Accor.

Primary Responsibilities

Thoroughly clean all sections of guest rooms (including changing linens, cleaning bathrooms, and dusting/wiping down surfaces) to ensure an exceptional first impression.

Work diligently within established guidelines to achieve the impeccable standards we hold dear.

Maintain and restock housekeeping trolleys, keeping them organized and well‑equipped.

Use cleaning materials with care and strictly adhere to safety and chemical protocols.

Respect guest privacy and security, upholding our commitment to their comfort.

Report maintenance issues promptly, showing your dedication to a flawless guest experience.

Skills and Experience

• Previous experience as a cleaner, housemaid, or room attendant is a plus, but not essential. Training provided!
• A warm, welcoming, and positive communication style.
• An eye for detail, great time‑management skills, and a strong sense of pride in your work.
• Fitness to handle a physical role, which includes navigating between rooms, using internal/external staircases, and moving along open pathways.
• A collaborative spirit and enjoyment in working with colleagues from diverse backgrounds.
• Reliable transportation and availability to work a variety of shifts, including weekends and public holidays as required.
• Your high‑energy attitude!

Benefits

• ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays
• Learn Your Way-Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.