Housekeeping Supervisor

Accor; Caloundra; On-site; AUD 65,000 - 76,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

ALL Loyalty Program

Accor Academy access

Networking opportunities

Worldwide opportunities

Job summary

BreakFree Grand Pacific Resort, part of Accor, is seeking a Housekeeping Supervisor in Caloundra to lead our housekeeping team and uphold top cleanliness and productivity across all rooms and public areas.

You will coach, mentor, and schedule staff while ensuring safety and quality standards are met. Join a global hospitality leader offering growth and development opportunities with Accor’s training platforms.

Qualifications

• Leadership experience in Housekeeping
• Strong communication and interpersonal skills
• Excellent time management and multitasking abilities
• High standard of personal grooming and professional appearance
• Willingness to lead by example and contribute on the floor
• Reliable transportation and ability to work across weekends/public holidays

Responsibilities

• Coordinate daily housekeeping activities to ensure smooth workflow
• Provide guidance and training to uplift team performance
• Maintain high cleanliness and productivity standards per guidelines
• Allocate rooms and staff to balance workload across shifts
• Monitor safety standards, control labour costs, and perform daily room inspections

Skills

Housekeeping leadership

Communication

Time management

Attention to detail

Team collaboration

Weekend availability

Job description

BreakFree Grand Pacific Resort is located on the picture perfect beachfront of Caloundra, with a range of one, two and three bedroom apartments and resort style pool it is a busy favourite for travellers seeking a leisurely break. There is plenty to keep you occupied during your down time. Visit one of the many shops, café’s or restaurants overlooking Pumicestone Passage or soak up the sun and surf across a range of the Sunshine Coasts finest beaches.

As Housekeeping Supervisor, you are the driving force behind our Housekeeping team's success! You oversee the achievement of daily cleaning excellence, uplift team spirits, and shape our Housekeeping team into cleanliness champions. With your coaching finesse, you will guarantee our team consistently delivers top-tier cleanliness and productivity, ensuring a sparkling and secure stay for our guests.

Primary Responsibilities

• You will support and coordinate our housekeeping team's daily activities, ensuring a smooth workflow
• Foster team motivation and growth by providing guidance and training to enhance their skills
• Maintain high cleanliness and productivity standards, aligning with company guidelines to enhance guest experiences
• Efficiently allocate rooms for team members during shifts to maintain an even workload distribution
• Ensure safety standards are met, monitoring labour costs and conducting daily room inspections for quality assurance

Skills and Experience

• A sharp eye for detail and previous leadership experience in Housekeeping
• Excellent communication, interpersonal and time management skills, along with a friendly and outgoing personality
• The ability to think on your feet to keep things running smoothly throughout the day
• A high standard of personal grooming and a polished appearance
• Willingness to not only lead the team but to also work alongside them to ensure their success
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays
• ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays
• Learn Your Way-Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.