Room Attendant

Novotel Hotels; Brisbane; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

ALL Heartist Benefits

Preferential rates

Accor Academy

Development pathways

Job summary

Novotel Brisbane South Bank is seeking a dedicated Room Attendant to help maintain clean, welcoming guest rooms and shared spaces. You will clean rooms to a high standard, restock supplies, and report issues to your supervisor.

Join a vibrant Accor property in Brisbane's Cultural Precinct. The role offers shift flexibility, team collaboration, and access to ALL Heartist Benefits and preferential rates across Accor properties.

Qualifications

• Reliable, hardworking, and detail-oriented.
• Ability to follow instructions and work independently.
• Friendly and respectful to guests and team members.
• Previous cleaning or housekeeping experience preferred.
• Flexible shifts including mornings, evenings, weekends, and public holidays.

Responsibilities

• Clean guest rooms, bathrooms, and hallways to a high standard.
• Replace towels, toiletries, and other room items.
• Report lost property or broken items to supervision.
• Use cleaning tools and chemicals safely and correctly.

Skills

Attention to detail

Independence

Reliability

Teamwork

Physical fitness

Customer service

Job description

Company Description

Situated in the vibrant heart of Brisbane's Cultural Precinct near the beautiful South Bank Parklands, Novotel Brisbane South Bank places you, and our guests, just moments away from premier destinations such as the Brisbane Convention and Exhibition Centre, the Queensland Performing Arts Centre, and the Queensland Art Gallery. With 238 premium rooms, conferencing facilities, and in house dining, we've consistently delivered award winning service since opening our doors in 2018.

Job Description

As a Room Attendant, you will help keep our hotel clean and welcoming for all guests. You will clean guest rooms, making sure everything is tidy and fresh. This is an important role in creating a great experience for everyone who stays with us.

Key Duties

• Clean guest rooms, bathrooms, and hallways to a high standard
• Replace towels, toiletries, and other room items
• Report any lost property or broken items to your supervisor
• Use cleaning tools and chemicals safely and correctly

Qualifications

We are looking for someone who is reliable, hardworking, and enjoys cleaning. You should be able to work well on your own and as part of a team. A good Room Attendant pays attention to detail and takes pride in their work. Our ideal candidate is:

• Able to follow instructions and work independently
• Friendly and respectful to guests and team members
• Physically fit and able to do cleaning tasks
• has previous cleaning or housekeeping experience
• Flexibility to work a variety of shifts, including Mornings, Evenings, Weekends, and Public Holidays when required.

What's in it for you?

• Access unforgettable experiences from day one with our ALL Heartist Benefits - with over 70 partners globally, across travel, gourmet dining, wellness, and sport.
• Experience our hotels with preferential rates at Accor properties, as well as discounted rates for Family & Friends.
• Reach your potential, with tailored development programs, and learning pathways delivered by Accor Academy.
• Grow and create your path, with clear development pathways across more than 45 unique brands.

Why work for Accor?

Accor is one of the worlds largest hospitality companies, with over 5,800 hotels across 110 countries. Placing people at the heart of everything we do, we welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Our Commitment To Diversity & Inclusion

We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.