Roadside Tech & Training Specialist
My NRMA
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Job summary
NRMA is seeking a Technical Support Specialist to join our team in Wetherill Park, NSW. You will support development and delivery of technical information, training resources and support products for Roadside Assistance patrols and technical teams across Australia.
The role blends automotive expertise with content development, knowledge management and collaboration on national projects to drive improvements in roadside diagnosis and service delivery.
Qualifications
- Experience researching technical information and developing technical documentation.
- Experience developing training programs and learning materials.
- Excellent written and verbal communication skills.
- Strong organisational and time management skills.
- Current driver licence.
Responsibilities
- Research and develop technical solutions that support roadside repairs.
- Create practical technical guides, bulletins and support resources.
- Review, proof and publish technical information to ensure accuracy and quality.
- Produce engaging video content and training materials.
- Share technical advice and respond to specialist enquiries.
- Help build and improve training programs for patrol teams.
- Contribute to national projects, trials and industry research.
- Identify new tools, technologies and innovations that improve outcomes.
- Work closely with stakeholders across Australia.
Skills
Education
Job description
NRMA is seeking a Technical Support Specialist to join our team in Wetherill Park, NSW. You will support development and delivery of technical information, training resources and support products for Roadside Assistance patrols and technical teams across Australia.
The role blends automotive expertise with content development, knowledge management and collaboration on national projects to drive improvements in roadside diagnosis and service delivery.
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