Quality Assurance Lead

VicRoads; City of Melbourne; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Salary packaging

Fitness Passport

Professional development opportunities

16 weeks paid parental leave

Flexible working

Parental leave

Job summary

A government agency in Victoria is seeking an experienced Quality Assurance Lead to ensure high-quality user experiences across digital platforms. You will lead testing strategies and collaborate with cross-functional teams in an Agile environment. The ideal candidate has over 10 years of software testing experience, including at least 2 years in a leadership role. This position offers a full-time ongoing contract with flexible working arrangements.

Qualifications

• 10+ years of experience in software testing, including 2+ years in a QA Lead capacity.
• Experience in leading QA across multiple product teams.
• Hands-on experience with test management and defect tracking tools.
• Well-versed in Agile delivery methodologies.
• Experience coordinating testing with design, dev and product teams.
• ISTQB certification or Agile delivery training desirable.
• Knowledge of API testing and WCAG 2.1 accessibility.

Responsibilities

• Lead the end-to-end testing function in agile delivery teams.
• Drive manual and automated testing strategies aligned with product roadmaps.
• Provide leadership to testers across digital projects.
• Champion continuous improvement in QA practices.
• Drive continuous improvement in QA practices.

Skills

Software testing

QA leadership

Agile methodologies

Collaboration

API testing

Accessibility standards

Education

ISTQB certification (or working towards)

Agile delivery training

Tools

TestRail

Zephyr

XRAY

Job description

Join to apply for the Quality Assurance Lead role at VicRoads

At VicRoads the work you do has real impact. Our work connects people and communities, keeping Victorians moving safely and smoothly today while helping them be ready for tomorrow.

• Annual Salary Range: Commensurate with Experience
• Employment Type: Ongoing – Full‑time
• Usual Work Location: QV 180 Lonsdale Street CBD / Work from home

Are you passionate about creating products and experiences that not only meet user needs but also captivate their hearts and minds? If so, we have an incredible opportunity for you!

We are seeking a talented and driven individual to join our dynamic Technology Operations team. As a team member, you will play a pivotal role in working with our business and helping to support and provide engineering services to the digital platform. You will work alongside a group of passionate professionals who are dedicated to delivering innovative solutions that exceed customer expectations.

The Quality Assurance Lead plays a key role in delivering seamless, high‑quality user experiences across VicRoads’ digital platforms, including websites and mobile apps. Working within agile delivery teams, you’ll lead the end‑to‑end testing function to drive both manual and automated testing strategies that align with product roadmaps and Agile methodologies.

In addition to hands‑on testing, you’ll provide leadership to testers across digital projects, collaborate with cross‑functional teams, and champion continuous improvement in QA practices, making a direct impact on the quality and success of VicRoads’ digital products.

About you

You’re a seasoned Quality Assurance professional with a passion for delivering exceptional digital experiences across web and mobile platforms. With a strong foundation in software testing and leadership, you thrive in agile environments and enjoy driving quality outcomes through collaboration, innovation, and continuous improvement.

You'll thrive in this role if you:

• Bring 10+ years of experience in software testing, including 2+ years in a QA Lead capacity.
• Demonstrate strong experience in leading QA across multiple product teams and aligning with release trains.
• Have hands‑on experience with test management and defect tracking tools (e.g., TestRail, Zephyr, XRAY).
• Are well‑versed in Agile delivery methodologies and have worked within Agile teams.
• Are skilled in coordinating test activities across design, development, and product teams.
• Hold or are working towards ISTQB certification and/or Agile delivery training (desirable).
• Understand API testing and accessibility standards (e.g., WCAG 2.1), and have experience testing for inclusive design.
• Enjoy mentoring others, sharing knowledge, and contributing to QA capability uplift across teams.

Our culture

Innovation powers progress, but it doesn’t come without support. To attract, retain, and develop talented people, we reward initiative and ingenuity, foster collaboration, and offer dynamic career development. At VicRoads, we embrace diversity and inclusion and we’re proud our workforce reflects the community we work for.

What we offer

• Salary packaging, Fitness Passport & discounts to hundreds of retailers
• Opportunities for professional and personal development
• Flexible working arrangements and family‑friendly practices, including 16 weeks paid parental leave

How to apply

We encourage applications from people of all genders, backgrounds and communities. If you need any adjustments to our recruitment process or the role itself, please let us know when applying.

For a copy of the Position Description please email [e-mail]. Unfortunately, applications cannot be accepted via this email.

VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria.