Riverside Venue Manager – Lead Growth & Experience

Epochal Hotels Pty Ltd; Gold Coast City; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Mentorship

Career development

Coastal living

Hospitality discounts

Growth opportunities

Job summary

The Tumby, a historic pub on the Tweed River, seeks an experienced Venue Manager to lead operations at Tumbulgum Tavern. Reporting to the Group General Manager, you will drive service excellence, manage cash flow, and ensure compliance while delivering memorable experiences with the local community.

You will oversee a high-volume venue, develop a strong team, coordinate events and marketing, and uphold licensing and safety standards to grow the business and reputation along the riverfront.

Qualifications

• Extensive background in food and beverage operations within high-volume environments.
• Strong understanding of venue financial processes, cost control, budget management, and operational reporting.
• Licensing compliance knowledge and hands-on leadership in a hospitality setting.

Responsibilities

• Cultural Leadership & Team Management: Lead by example, recruit, train, and roster staff to maintain a high-performance culture.
• Business & Financial Acumen: Monitor sales, margins, and expenses; manage till, floats, petty cash, and stock with accuracy.
• Licensing, Compliance & Safety: Enforce licensing laws, WHS standards, and venue cleanliness and security.
• Operations & Community Events: Oversee daily service, venue presentation, and collaboration on local events and marketing.

Skills

F&B Operations

Leadership

Financial Acumen

Staff Training

Communication

Tools

POS systems

Job description

The Tumby, a historic pub on the Tweed River, seeks an experienced Venue Manager to lead operations at Tumbulgum Tavern. Reporting to the Group General Manager, you will drive service excellence, manage cash flow, and ensure compliance while delivering memorable experiences with the local community.

You will oversee a high-volume venue, develop a strong team, coordinate events and marketing, and uphold licensing and safety standards to grow the business and reputation along the riverfront.